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- Tasks: Lead daily branch operations and motivate your team to achieve goals.
- Company: Join Bassetts, a top trade merchant in the UK and Ireland, focused on people and customers.
- Benefits: Enjoy competitive salary, bonuses, generous leave, pension scheme, and health perks.
- Why this job: Grow your career with skill development and a supportive work culture.
- Qualifications: Experience in supervising teams and a strong work ethic are preferred.
- Other info: Full-time role with flexible hours and opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap - including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Branch Supervisor based in Dungannon, you will be responsible for:
- Supporting the Branch Manager in running the branch's day-to-day activities, including all operating processes and procedures
- Taking charge when the Branch Manager is unavailable
- Supervising and motivating the team to achieve branch goals
- Developing and maintaining strong relationships with suppliers and customers
- Taking responsibility for resolving issues with orders and customer deliveries
- Helping to develop the customer base, improve retention, satisfaction, product mix and range
- Identifying and recommending plans to improve profit
This is a full-time, permanent role working 42.50 hours per week Monday to Thursday 07.30am - 5.00pm, Friday 07.30am - 4.00pm and alternate Saturday mornings from 09.00am - 12.00pm.
Here’s what we’d like you to have:
- Industry or merchant experience is advantageous
- Proven experience in supervising a team in a sales and customer service environment
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic
- Eagerness to learn, with a positive and enthusiastic attitude
We look forward to receiving your application!
Branch Supervisor employer: Bassetts
Contact Detail:
Bassetts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor
✨Tip Number 1
Familiarise yourself with Bassetts and the Wolseley Group. Understanding their values, mission, and the specific services they offer will help you align your answers during any interviews and show that you're genuinely interested in the company.
✨Tip Number 2
Highlight your leadership skills and experience in a sales environment. Be prepared to share specific examples of how you've successfully supervised a team and achieved sales targets, as this will demonstrate your capability for the Branch Supervisor role.
✨Tip Number 3
Prepare to discuss your approach to customer service and relationship building. Since the role involves developing strong relationships with suppliers and customers, think of instances where you've gone above and beyond to ensure customer satisfaction.
✨Tip Number 4
Show your eagerness to learn and adapt. Bassetts values a positive attitude and a willingness to grow, so be ready to talk about how you've embraced new challenges in the past and how you plan to continue developing your skills in this role.
We think you need these skills to ace Branch Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Branch Supervisor position. Tailor your application to highlight how your experience aligns with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in supervising teams and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet branch goals.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your leadership skills and ability to develop relationships with customers and suppliers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bassetts
✨Know the Company Inside Out
Before your interview, make sure to research Bassetts and the Wolseley Group. Understand their values, mission, and the services they offer. This will help you demonstrate your genuine interest in the company and how you can contribute to their goals.
✨Showcase Your Leadership Skills
As a Branch Supervisor, you'll need to motivate and supervise a team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to inspire others and drive results.
✨Prepare for Customer Service Scenarios
Given the role's focus on customer satisfaction, be ready to discuss how you've handled challenging customer situations in the past. Think of specific examples that showcase your problem-solving skills and commitment to excellent service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the branch's goals, team dynamics, or opportunities for professional development. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
