At a Glance
- Tasks: Supervise branch operations, support staff, and serve customers with expert advice.
- Company: Join Bassetts, a leading trade merchant in the UK and Ireland.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Other info: Full-time role with excellent career growth opportunities and a positive workplace culture.
- Why this job: Develop your skills and build a rewarding career in a supportive environment.
- Qualifications: Customer service experience, strong communication skills, and a team player attitude.
The predicted salary is between 30000 - 40000 £ per year.
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap - including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Branch Supervisor based in Enniskillen, Fermanagh you'll be responsible for:
- Assisting the Branch Manager with the day to day running and operations within this small branch
- Supervise and support branch staff, providing guidance, training, and performance feedback
- Serving customers on the trade counter, offering advice and product knowledge
- Building rapport with customers & suppliers, responding to any queries and processing sales
- General warehouse duties including, goods in & out, picking and packing customer orders
- To be a key holder for the branch
This is a full-time, permanent role working 42.5 hours per week Monday to Friday 07:30 - 17:00pm.
And here's what we'd like you to have to be a successful Branch Supervisor:
- Previous industry or merchant experience is preferable
- Prior experience in a Face to Face customer service/sales environment
- Excellent communication skills and confidence interacting with customers
- Some warehouse knowledge
- To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly
- Willingness to step up to run the branch in the Branch Manager's absence
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic
- To be comfortable lifting heavy items
We look forward to receiving your application!
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Branch Supervisor employer: Bassetts
At Bassetts, part of the Wolseley Group, we are dedicated to fostering a supportive and dynamic work environment in Enniskillen, Fermanagh. Our commitment to employee development is evident through our award-winning Wolseley Talent Guild, alongside competitive salaries, generous benefits, and a strong focus on health and wellbeing. Join us to build a rewarding career where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Supervisor
✨Tip Number 1
Get to know the company! Research Bassetts and the Wolseley Group. Understanding their values and culture will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the branch and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and team management. Think of examples from your past experiences that highlight your skills and how you can contribute to the branch's success.
✨Tip Number 4
Don't forget to apply through our website! Completing the application process there ensures your details are in the right hands and gives you a better chance of being noticed by the hiring team.
We think you need these skills to ace Branch Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous industry or customer service experience you have, as this will show us you're a great fit for the Branch Supervisor role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re excited about the position and how your background aligns with our values. Be sure to mention your enthusiasm for working in a team and your willingness to learn!
Showcase Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and concise. Use straightforward language and avoid jargon to ensure we can easily understand your qualifications.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Just click the Apply button and get started!
How to prepare for a job interview at Bassetts
✨Know the Company Inside Out
Before your interview, take some time to research Bassetts and the Wolseley Group. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Branch Supervisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues. Highlighting these skills will demonstrate that you're ready for the role.
✨Demonstrate Leadership Potential
Since you'll be supervising staff, it's crucial to convey your leadership abilities. Think of instances where you've led a team or taken initiative in previous roles. Be ready to discuss how you can motivate and support your colleagues at Bassetts.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. This could be about the team dynamics, training opportunities, or the company's future plans. It shows that you're engaged and thinking about how you can contribute to the branch's success.
