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For Companies At a Glance
- Tasks: Assist customers at the trade counter and provide expert product advice.
- Company: Join Bassetts, a leading trade merchant with a people-first approach.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and great discounts.
- Why this job: Build strong customer relationships while developing your skills in a supportive environment.
- Qualifications: Customer sales experience and excellent communication skills are a plus.
- Other info: Full-time role with opportunities for career growth and learning.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Trade Counter Sales Advisor - Clady (BT44 8LD) - Bassetts
Salary: Competitive Salary + Bonus + Excellent Benefits
Employer: Bassetts, part of the Wolseley Group – a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do, and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Benefits
- Annual leave (increasing with length of service)
- Generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare YuLife app
- Cycle to Work scheme
Role location: Based in Clady
Responsibilities
- Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations
- Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships
- Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
- Scheduling customer deliveries
Hours & Work Pattern: This is a full-time, permanent role working 42.50 hours per week: Monday to Thursday 07:30–17:00 and Friday 07:30–16:00.
Qualifications
- Industry or merchant experience is advantageous
- Proven experience of dealing with customer sales on a face-to-face basis
- Excellent communication skills and confidence in customer interactions
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic
- Eagerness to learn, with a positive and enthusiastic attitude
Application: We look forward to receiving your application! To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Trade Counter Sales Advisor in Ballymena employer: Bassetts
Contact Detail:
Bassetts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales Advisor in Ballymena
✨Tip Number 1
Get to know the company! Research Bassetts and the Wolseley Group. Understanding their values and what they stand for will help you connect better during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role involves engaging with customers, think of scenarios where you can demonstrate your ability to handle queries and provide excellent service. Role-playing with a friend can be super helpful!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like working at Bassetts. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Make sure to tailor your application to highlight your relevant experience and enthusiasm for the role. We can’t wait to see what you bring to the table!
We think you need these skills to ace Trade Counter Sales Advisor in Ballymena
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Trade Counter Sales Advisor role. Highlight any relevant experience you have, especially in customer service or sales. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points are highlighted so we can quickly see why you’d be a great fit.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way to ensure your application gets to us directly. Just click the Apply button and follow the steps – we can’t wait to hear from you!
How to prepare for a job interview at Bassetts
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by Bassetts. Understanding their range will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you identified their needs and provided solutions, as this is crucial for a Trade Counter Sales Advisor.
✨Demonstrate Team Spirit
Bassetts values team players, so be ready to discuss how you've collaborated with colleagues in previous roles. Share specific instances where your teamwork led to improved customer service or sales.
✨Ask Insightful Questions
At the end of the interview, don’t hesitate to ask questions about the company culture, training opportunities, or the Wolseley Talent Guild. This shows your genuine interest in growing with the company and helps you assess if it’s the right fit for you.
