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- Tasks: Assist customers, maximise sales, and handle orders at the trade counter.
- Company: Join Bassetts, a leading trade merchant in the UK and Ireland, focused on people and customer satisfaction.
- Benefits: Enjoy competitive salary, bonuses, generous pension, healthcare access, and discounts.
- Why this job: Build skills and careers in a supportive environment with a focus on health and wellbeing.
- Qualifications: Customer sales experience and excellent communication skills are preferred.
- Other info: Full-time role with flexible hours and opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Trade Counter Sales Advisor based in Clady, you’ll be responsible for:
- Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations
- Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships
- Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
- Scheduling customer deliveries
This is a full-time, permanent role working 42.50 hours per week Monday to Thursday 07.30am - 5.00pm and Friday 07.30am - 4.00pm, and alternate Saturday mornings from 09.00am - 12.00pm.
And here’s what we’d like you to have:
- Industry or merchant experience is advantageous
- Proven experience of dealing with customer sales on a face to face basis
- Excellent communication skills and confidence in customer interactions
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic
- Eagerness to learn, with a positive and enthusiastic attitude
We look forward to receiving your application!
Trade Counter Sales Advisor employer: Bassetts (Wolseley) Limited
Contact Detail:
Bassetts (Wolseley) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales Advisor
✨Tip Number 1
Familiarise yourself with the products and services offered by Bassetts. Understanding their range will help you engage confidently with customers and provide tailored advice, which is crucial for a Trade Counter Sales Advisor.
✨Tip Number 2
Practice your communication skills! Since this role involves face-to-face interactions, being able to clearly articulate product benefits and build rapport with customers will set you apart from other candidates.
✨Tip Number 3
Showcase your teamwork abilities. Highlight any past experiences where you've successfully collaborated with others, as being a dependable team player is key in a branch environment like Bassetts.
✨Tip Number 4
Demonstrate your eagerness to learn. During any conversations or interviews, express your enthusiasm for developing your skills and knowledge within the trade industry, as this aligns with Bassetts' commitment to employee growth.
We think you need these skills to ace Trade Counter Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Trade Counter Sales Advisor position. Tailor your application to highlight relevant experience and skills that match what Bassetts is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer sales, particularly in a face-to-face setting. Highlight any industry or merchant experience you have, as well as your communication skills and teamwork abilities.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to building strong customer relationships at Bassetts.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Bassetts (Wolseley) Limited
✨Know the Company
Before your interview, take some time to research Bassetts and the Wolseley Group. Understand their values, products, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Demonstrate Customer Service Skills
As a Trade Counter Sales Advisor, exceptional customer service is key. Prepare examples from your past experiences where you've successfully assisted customers or resolved issues. Highlight your communication skills and how you build relationships with clients.
✨Show Your Team Spirit
Bassetts values teamwork, so be ready to discuss how you work well with others. Share instances where you've collaborated with colleagues to achieve a common goal or supported your team during busy periods.
✨Ask Insightful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. This could be about the company culture, opportunities for development within the Wolseley Talent Guild, or specifics about the role. It shows your enthusiasm and interest in the position.
