At a Glance
- Tasks: Assist customers, maximise sales, and handle warehouse duties in a dynamic trade environment.
- Company: Join Bassetts, a leading trade merchant with a people-first approach.
- Benefits: Competitive salary, bonuses, generous pension, and health perks including free healthcare access.
- Other info: Full-time role with excellent opportunities for growth and development.
- Why this job: Build your career while making a real impact in customer service and sales.
- Qualifications: Experience in plumbing or trade counter environments is preferred, along with strong customer service skills.
The predicted salary is between 25000 - 32000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Trade Counter Assistant based in Dungannon, you’ll be responsible for:
- Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations
- Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships
- Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse which will involve manual handling heavy stock i.e. toilets, sinks, boilers & radiators
This is a full-time, permanent role working 42.50 hours per week Monday - Wednesday 07.30am - 5.00pm, Thursday 07.30am - 8.00pm (on a rota basis), Friday 07.30am - 4.00pm.
And here’s what we’d like you to have:
- Plumbing Industry experience is preferential
- Experience of working in a busy trade counter environment
- Proven experience in Face to Face sales and customer service
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic
- Eagerness to learn, with a positive and enthusiastic attitude
We look forward to receiving your application!
Trade Counter Assistant in Armagh employer: Bassetts (Wolseley) Limited
Bassetts (Wolseley) Limited is an exceptional employer located in Portadown, offering a dynamic work environment where employees are valued and encouraged to grow. With competitive salaries, bonuses, and a strong focus on employee development, the company fosters a collaborative culture that prioritises building lasting relationships with customers and internal teams. Join us to be part of a supportive team that drives success while enjoying a healthy work-life balance.
Contact Details:
Bassetts (Wolseley) Limited Recruitment Team
