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- Tasks: Serve customers, maximise sales, and manage stock efficiently.
- Company: Join Bassetts, a leading trade merchant in the UK and Ireland.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Why this job: Build relationships and develop skills in a supportive environment.
- Qualifications: Customer service experience and a willingness to learn.
- Other info: Full-time role with excellent career development opportunities.
The predicted salary is between 25000 - 32000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Sales Assistant based in Portadown, you’ll be responsible for:
- Serving customers on the trade counter by understanding their specific needs and providing product advice and recommendations while building strong relationships
- Proactively engaging with both new and existing customers to maximise sales opportunities
- Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
- Dealing with suppliers over the telephone
- Carrying out general warehouse tasks, including booking in stock, putting stock away into designated locations and maintaining high standards within the warehouse
- Picking and packing customer orders with accuracy and efficiency (This will involve heavy lifting)
This is a full-time permanent role working 42.50 hours a week Monday - Thursday 07.30am to 5.00pm, Friday 07.30am - 4.00pm and Saturday on a rota basis 08.30am to 12.00pm.
And here’s what we’d like you to have:
- Prior experience working in plumbing, building, electrical industry would be advantageous
- Previous face to face customer service/sales experience
- Previous warehouse experience
- Willingness to learn with an enthusiastic approach
- A dependable, hardworking team player who’s open to learning
We look forward to receiving your application!
Sales Assistant (Co. Armagh) employer: Bassetts (Wolseley) Limited
Contact Detail:
Bassetts (Wolseley) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant (Co. Armagh)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bassetts and the Wolseley Group. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience in customer service and sales, making you sound confident and prepared.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the interviewer, let your passion for the role shine through. Talk about why you want to work as a Sales Assistant and how you can contribute to the team at Bassetts.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen on the position and gives you another chance to express your interest in joining the Bassetts team.
We think you need these skills to ace Sales Assistant (Co. Armagh)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or the plumbing/building industry. We love seeing how your past roles relate to what we do at Bassetts, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key skills and experiences are front and centre.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bassetts (Wolseley) Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by Bassetts. Understanding the plumbing, building, and electrical industries will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you've provided excellent customer service. Think about how you engaged with customers, resolved issues, and built relationships. This will demonstrate your ability to connect with clients and meet their needs effectively.
✨Demonstrate Team Spirit
Bassetts values teamwork, so be ready to discuss how you've worked collaboratively in past roles. Share specific instances where you contributed to a team goal or supported colleagues, highlighting your dependable and hardworking nature.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or the Wolseley Talent Guild. This shows your genuine interest in the role and helps you assess if it's the right fit for you.