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- Tasks: Assist customers, maximise sales, and manage warehouse duties.
- Company: Join Bassetts, a leading trade merchant in the UK and Ireland.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Why this job: Build customer relationships and develop your skills in a supportive environment.
- Qualifications: Customer service experience and strong communication skills.
- Other info: Full-time role with excellent career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Sales Assistant based in Clady, you’ll be responsible for:
- Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations
- Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships
- Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
- Scheduling customer deliveries
This is a full-time, permanent role working 42.50 hours per week Monday to Thursday 07.30am - 5.00pm and Friday 07.30am - 4.00pm.
Here’s what we’d like you to have:
- Industry or merchant experience is advantageous
- Proven experience of dealing with customer sales on a face-to-face basis
- Excellent communication skills and confidence in customer interactions
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic
- Eagerness to learn, with a positive and enthusiastic attitude
We look forward to receiving your application!
Sales Assistant employer: Bassetts (Wolseley) Limited
Contact Detail:
Bassetts (Wolseley) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bassetts and the Wolseley Group. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your experience in customer service and sales.
✨Tip Number 3
Show off your personality! When you’re chatting with the interviewer, let your enthusiasm shine through. They want to see that you’re not just a fit for the role, but also a great addition to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience you have, especially in customer service or sales. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Bassetts (Wolseley) Limited
✨Know the Company Inside Out
Before your interview, take some time to research Bassetts and the Wolseley Group. Understand their values, products, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Sales Assistant, you'll be interacting with customers daily. Prepare examples from your past experiences where you've provided exceptional customer service or resolved issues. Highlighting these skills will demonstrate that you're ready to engage positively with customers.
✨Prepare for Role-Specific Questions
Expect questions related to sales techniques and handling customer inquiries. Think about how you would approach different scenarios, such as upselling or dealing with difficult customers. Practising these responses can give you the confidence to tackle similar questions during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.