At a Glance
- Tasks: Assist customers, maximise sales, and handle orders in a dynamic trade environment.
- Company: Join Bassetts, a leading trade merchant dedicated to people and customer satisfaction.
- Benefits: Enjoy competitive salary, bonuses, generous leave, pension scheme, and health perks.
- Why this job: Build your career with training opportunities and a supportive team culture.
- Qualifications: Sales or customer service experience preferred; strong communication and teamwork skills essential.
- Other info: Full-time role with flexible hours and a focus on personal development.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Sales Advisor based in Dungannon, you’ll be responsible for:
- Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations
- Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships
- Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
This is a full-time, permanent role working 42.50 hours per week Monday to Friday 07.30am - 5.00pm, and alternate Saturday mornings from 09.00am - 12.00pm.
And here’s what we’d like you to have:
- Industry or merchant experience is advantageous
- Proven experience in sales or customer service role
- Excellent communication skills and confidence in customer interactions
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic
- Eagerness to learn, with a positive and enthusiastic attitude
We look forward to receiving your application!
Sales Advisor employer: Bassetts (Wolseley) Limited
Contact Detail:
Bassetts (Wolseley) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with Bassetts and the Wolseley Group. Understanding their values, products, and customer service approach will help you tailor your conversations during the interview and show that you're genuinely interested in the company.
✨Tip Number 2
Brush up on your sales techniques and customer service skills. Be prepared to discuss specific examples of how you've successfully engaged with customers in the past, as this will demonstrate your ability to excel in the Sales Advisor role.
✨Tip Number 3
Network with current or former employees of Bassetts if possible. They can provide valuable insights into the company culture and expectations, which can help you stand out during the interview process.
✨Tip Number 4
Prepare questions to ask during your interview. This shows your enthusiasm for the role and helps you assess if Bassetts is the right fit for you. Consider asking about opportunities for growth within the company or specifics about the team you'll be working with.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Advisor position. Tailor your application to highlight how your skills and experiences align with what Bassetts is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales or customer service. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that showcase your communication skills and ability to build customer relationships, as these are key for the Sales Advisor role.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Bassetts (Wolseley) Limited
✨Know the Company
Before your interview, take some time to research Bassetts and the Wolseley Group. Understand their values, products, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Demonstrate Your Sales Skills
Prepare examples from your past experiences where you've successfully engaged with customers or closed sales. Highlight your ability to understand customer needs and provide tailored solutions, as this is crucial for a Sales Advisor role.
✨Show Enthusiasm and Positivity
Bassetts values a positive attitude and eagerness to learn. During the interview, express your enthusiasm for the role and the company. Share how you approach challenges with a can-do attitude and your willingness to grow within the company.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, opportunities for professional development through the Wolseley Talent Guild, or how success is measured in the Sales Advisor role. This shows your interest and engagement.