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- Tasks: Assist customers, maximise sales, and handle orders in a dynamic trade counter environment.
- Company: Join Bassetts, a leading trade merchant with a people-first approach.
- Benefits: Competitive salary, bonuses, generous leave, pension scheme, and health perks.
- Why this job: Build relationships, develop skills, and grow your career in a supportive team.
- Qualifications: Customer service experience and strong communication skills are a plus.
- Other info: Full-time role with excellent career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Trade Counter Sales Advisor based in Clady, you’ll be responsible for:
- Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations
- Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships
- Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
- Scheduling customer deliveries
This is a full-time, permanent role working 42.50 hours per week Monday to Thursday 07.30am - 5.00pm and Friday 07.30am - 4.00pm.
And here’s what we’d like you to have:
- Industry or merchant experience is advantageous
- Proven experience of dealing with customer sales on a face to face basis
- Excellent communication skills and confidence in customer interactions
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic
- Eagerness to learn, with a positive and enthusiastic attitude
We look forward to receiving your application!
Sales Assistant in Portglenone employer: Bassetts (Wolseley) Limited
Contact Detail:
Bassetts (Wolseley) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Portglenone
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bassetts and the Wolseley Group. Understanding their values and what they stand for will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and skills confidently, especially when discussing your customer service abilities.
✨Tip Number 3
Show off your personality! When you’re chatting with the interviewer, let your enthusiasm shine through. They want to see that you’re not just a fit for the role but also a great addition to the team culture at Bassetts.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Assistant in Portglenone
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of enthusiasm and a friendly tone can make a big difference.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight your relevant experience and skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Bassetts (Wolseley) Limited
✨Know the Company Inside Out
Before your interview, take some time to research Bassetts and the Wolseley Group. Understand their values, products, and what sets them apart in the trade merchant industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, you'll be interacting with customers daily. Prepare examples from your past experiences where you've provided exceptional customer service or resolved issues effectively. Highlighting these skills will demonstrate your ability to thrive in a customer-focused environment.
✨Prepare for Common Interview Questions
Think about questions like 'How do you handle difficult customers?' or 'Can you give an example of how you maximised a sales opportunity?'. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for growth within the Wolseley Talent Guild, or specifics about the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
