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- Tasks: Serve customers, maximise sales, and manage stock in a dynamic trade environment.
- Company: Join Bassetts, a leading trade merchant with a people-first approach.
- Benefits: Competitive salary, bonuses, generous leave, and health perks.
- Why this job: Build your career while making a real impact in customer service.
- Qualifications: Experience in customer service or warehouse roles is a plus.
- Other info: Enjoy a supportive team culture and opportunities for growth.
The predicted salary is between 22000 - 28000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Popular YuLife app
- Cycle to Work scheme
As a Sales Assistant based in Portadown, you’ll be responsible for:
- Serving customers on the trade counter by understanding their specific needs and providing product advice and recommendations while building strong relationships
- Proactively engaging with both new and existing customers to maximise sales opportunities
- Responding to customer enquiries via phone and email promptly and courteously, with a proactive attitude
- Dealing with suppliers over the telephone
- Carrying out general warehouse tasks, including booking in stock, putting stock away into designated locations and maintaining high standards within the warehouse
- Picking and packing customer orders with accuracy and efficiency (This will involve heavy lifting)
This is a full-time permanent role working 42.50 hours a week Monday - Thursday 07.30am to 5.00pm, Friday 07.30am - 4.00pm and Saturday on a rota basis 08.30am to 12.00pm.
Here’s what we’d like you to have:
- Prior experience working in plumbing, building, electrical industry would be advantageous
- Previous face to face customer service/sales experience
- Previous warehouse experience
- Willingness to learn with an enthusiastic approach
- A dependable, hardworking team player who’s open to learning
We look forward to receiving your application!
Sales Assistant in Portadown employer: Bassetts (Wolseley) Limited
Contact Detail:
Bassetts (Wolseley) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Portadown
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bassetts and the Wolseley Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous experience aligns with the Sales Assistant role, especially your customer service skills and any relevant industry knowledge.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Assistant in Portadown
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience in customer service or the plumbing and building industry, as this will show us you understand what we're looking for.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your skills align with our needs. Don’t forget to mention why you want to work with us at Bassetts!
Show Off Your Customer Service Skills: Since you'll be serving customers on the trade counter, make sure to showcase any previous customer service experience. We love seeing examples of how you've built relationships and maximised sales opportunities.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it helps us keep track of your application better!
How to prepare for a job interview at Bassetts (Wolseley) Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by Bassetts. Understanding the plumbing, building, and electrical industries will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you've provided excellent customer service. Think about how you engaged with customers, resolved issues, or maximised sales opportunities. This will demonstrate your ability to build strong relationships, which is key for a Sales Assistant.
✨Demonstrate Team Spirit
Bassetts values teamwork, so be ready to discuss how you work well in a team environment. Share specific instances where you collaborated with colleagues to achieve a common goal or supported each other during busy periods.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available through the Wolseley Talent Guild or how the company promotes health and wellbeing among its staff. This shows your genuine interest in the role and the company culture.