At a Glance
- Tasks: Supervise branch operations, support staff, and serve customers with expert advice.
- Company: Join Bassetts, a leading trade merchant in the UK and Ireland.
- Benefits: Enjoy competitive salary, bonuses, generous pension, and health perks.
- Other info: Full-time role with excellent career growth opportunities and a positive workplace culture.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a Branch Supervisor based in Enniskillen, Fermanagh you’ll be responsible for:
- Assisting the Branch Manager with the day to day running and operations within this small branch.
- Supervise and support branch staff, providing guidance, training, and performance feedback.
- Serving customers on the trade counter, offering advice and product knowledge.
- Building rapport with customers & suppliers, responding to any queries and processing sales.
- General warehouse duties including, goods in & out, picking and packing customer orders.
- To be a key holder for the branch.
This is a full-time, permanent role working 42.5 hours per week Monday to Friday 07:30 - 17:00pm.
And here’s what we’d like you to have to be a successful Branch Supervisor:
- Previous industry or merchant experience is preferable.
- Prior experience in a Face to Face customer service/sales environment.
- Excellent communication skills and confidence interacting with customers.
- Some warehouse knowledge.
- To be a team player who is happy to take on a diverse role to carry out all jobs in the branch to ensure it runs smoothly.
- Willingness to step up to run the branch in the Branch Manager's absence.
- Keenness to learn, with a positive and enthusiastic attitude and a strong work ethic.
- To be comfortable lifting heavy items.
We look forward to receiving your application!
Branch Supervisor in Enniskillen employer: Bassetts (Wolseley) Limited
At Bassetts, part of the Wolseley Group, we are dedicated to fostering a supportive and dynamic work environment in Enniskillen, Fermanagh. Our commitment to employee development is evident through our award-winning Wolseley Talent Guild, alongside competitive salaries, generous benefits, and a strong focus on health and wellbeing. Join us to build a rewarding career where your contributions are valued and recognised.
Contact Details:
Bassetts (Wolseley) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Supervisor in Enniskillen
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Bassetts and the Wolseley Group. Understanding their values and how they operate will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and team management. Think about your past experiences and how they relate to the role of Branch Supervisor. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your people skills! As a Branch Supervisor, you'll be interacting with customers and staff daily. During your interview, share examples of how you've built rapport with customers or supported your team in previous roles. This will highlight your suitability for the position.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Branch Supervisor in Enniskillen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any previous industry or merchant experience you have, as well as your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Branch Supervisor role. Share specific examples of how you've supervised teams or provided excellent customer service in the past. Let us know what makes you tick!
Show Your Enthusiasm:We love candidates who are keen to learn and grow with us. Make sure to express your enthusiasm for the role and the company in your application. A positive attitude goes a long way in making a great first impression!
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible. We can't wait to hear from you!
How to prepare for a job interview at Bassetts (Wolseley) Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the industry and the specific products Bassetts offers. Familiarise yourself with common customer queries and how to address them, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Branch Supervisor, you'll need to demonstrate your ability to lead and support a team. Prepare examples from your past experiences where you've successfully guided staff or handled challenging situations. This will highlight your capability to step up in the Branch Manager's absence.
✨Customer Service is Key
Since you'll be serving customers on the trade counter, think of specific instances where you've provided excellent customer service. Be ready to discuss how you built rapport with customers and resolved any issues, as this will reflect your suitability for the role.
✨Be Enthusiastic and Positive
Bassetts values a positive attitude and a willingness to learn. During the interview, let your enthusiasm shine through! Share your eagerness to develop your skills and contribute to the branch's success, as this will resonate well with the interviewers.
