At a Glance
- Tasks: Manage customer accounts, reduce debt risk, and ensure excellent service.
- Company: Join Bassetts, a leading trade merchant in the UK and Ireland.
- Benefits: Competitive salary, generous pension, bonuses, and health perks.
- Other info: Part-time role with flexible hours and great career growth opportunities.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in credit control and strong communication skills required.
Credit Controller – Portadown – Bassetts
Salary: Competitive Salary + Bonus + Excellent Benefits
Responsibilities
- Managing a portfolio of existing and new customers with the purpose of controlling, reducing and maintaining debt risk.
- Ensuring systems are updated with call, payment promise and query information to maintain an accurate account history.
- Building strong relationships with customers to ensure excellent customer service.
- Identifying and actively driving query resolutions and credit disputes.
- Working closely with key stakeholders across the business to identify and minimise credit and debt risk across the customer portfolio.
- Attending internal or external meetings as required.
Qualifications
- Prior experience in Credit Control position.
- The ability to communicate with customers and internal employees at all levels.
- Excellent written communication skills.
- A flexible and adaptable approach to daily role duties.
- MS Office skills.
Benefits
- Annual leave (increasing with length of service).
- Generous pension scheme (matched up to 9%).
- Potential to earn bonuses.
- Enhanced maternity / adoption leave.
- Access to a range of online and high street discounts.
- Free access to health care and a wellness app.
- Cycle to Work scheme.
Employment
This is a permanent role working 40 hours a week, Monday-Friday 08:00am to 5.00pm.
Credit Controller in Portadown employer: Bassetts (Wolseley) Limited
Bassetts (Wolseley) Limited is an exceptional employer located in Portadown, offering a dynamic work environment where employees are valued and encouraged to grow. With competitive salaries, bonuses, and a strong focus on employee development, the company fosters a collaborative culture that prioritises building lasting relationships with customers and internal teams. Join us to be part of a supportive team that drives success while enjoying a healthy work-life balance.
Contact Details:
Bassetts (Wolseley) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Portadown
✨Tip Number 1
Networking is key! Reach out to your connections in the industry, attend local events, or join online forums. You never know who might have a lead on a Credit Controller position or can give you insider tips.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Bassetts prides itself on customer service, so be ready to share examples of how you've built strong relationships with clients in the past.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you'll need to effectively communicate with customers and stakeholders. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Credit Controller in Portadown
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your past experiences align with our values at Bassetts. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Communication Skills:Since this role involves building strong relationships with customers, make sure to demonstrate your excellent verbal and written communication skills in your application. We love candidates who can connect with people effectively!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bassetts (Wolseley) Limited
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of key financial metrics and credit control processes. Be ready to discuss how you've managed debt risk in the past and any specific KPIs you've worked with.
✨Showcase Your Communication Skills
Strong communication is crucial in this role. Prepare examples of how you've built relationships with customers and resolved disputes. Think about times when you had to influence stakeholders and how you approached those conversations.
✨Demonstrate Problem-Solving Abilities
Employers love candidates who can think on their feet. Come prepared with examples of challenges you've faced in credit control and how you tackled them. Highlight any process improvements you've implemented that benefited your previous employers.
✨Familiarise Yourself with Bassetts
Do your homework on Bassetts and the Wolseley Group. Understand their values, culture, and the benefits they offer. This will not only help you tailor your answers but also show your genuine interest in the company and the role.
