At a Glance
- Tasks: Manage customer accounts, reduce debt risk, and ensure excellent service.
- Company: Join Bassetts, part of the Wolseley Group, a leading trade merchant.
- Benefits: Competitive salary, generous pension, bonuses, and health perks.
- Other info: Part-time role with flexible hours and great career growth opportunities.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 15000 - 25000 £ per year.
Salary:
Competitive Salary + Bonus + Excellent Benefits
Credit Controller - Portadown - Bassetts
So, who are we? We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
Also, did we mention? In addition to the competitive salary there are also benefits on tap – including...
Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Credit Controller based in Portadown you’ll be responsible for:
Managing a portfolio of existing and new customers with the purpose of controlling, reducing and maintaining debt risk.
Ensuring systems are updated with call, payment promise and query information to maintain accurate account history.
Building strong relationships with customers to ensure excellent customer service.
Identifying and actively driving query resolutions and credit disputes.
Work closely with key stakeholders across the business to identify and minimise credit and debt risk across customer portfolio.
Attending internal or external meetings as required.
This is a permanent role working 40 hours a week, Monday-Friday 08:00am to 5.00pm.
And here’s what we’d like you to have:
Prior experience in Credit Control position.
The ability to communicate with customers and internal employees at all levels.
Excellent written communication skills.
A flexible and adaptable approach to your daily role duties.
MS Office Skills.
We look forward to receiving your application!
#ACHS150
Credit Controller in Essex employer: Bassetts (Wolseley) Limited
Bassetts (Wolseley) Limited is an exceptional employer located in Portadown, offering a dynamic work environment where employees are valued and encouraged to grow. With competitive salaries, bonuses, and a strong focus on employee development, the company fosters a collaborative culture that prioritises building lasting relationships with customers and internal teams. Join us to be part of a supportive team that drives success while enjoying a healthy work-life balance.
Contact Details:
Bassetts (Wolseley) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Controller role at Bassetts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Bassetts and the Wolseley Group. Understand their values and how they put people and customers first. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you'll need to build strong relationships with customers. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Bassetts and ready to take on the challenge of managing credit and debt risk.
We think you need these skills to ace Credit Controller in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your experience aligns with our values at Bassetts. Keep it engaging and personal – we love a good story!
Showcase Your Communication Skills:Since this role involves building strong relationships, make sure to demonstrate your excellent verbal and written communication skills in your application. We want to see how you can connect with customers and colleagues alike!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Bassetts (Wolseley) Limited
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data, so brush up on your numbers. Be prepared to discuss your experience with managing debt, KPIs, and any specific metrics you've worked with in previous roles. This shows you understand the importance of financial accuracy.
✨Showcase Your Communication Skills
You'll need to build strong relationships with customers and stakeholders, so highlight your communication skills. Prepare examples of how you've effectively resolved disputes or communicated complex information clearly. This will demonstrate your ability to handle sensitive situations with ease.
✨Problem-Solving Mindset
Bassetts values problem-solving abilities, so come ready with examples of challenges you've faced in credit control and how you overcame them. Think about times when you identified process improvements or resolved customer queries efficiently.
✨Familiarise Yourself with Bassetts
Do your homework on Bassetts and the Wolseley Group. Understand their values, benefits, and what they offer to employees. This will not only help you tailor your answers but also show your genuine interest in the company and its culture.
