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- Tasks: Assist customers, maximise sales, and manage warehouse duties in a dynamic trade environment.
- Company: Join Bassetts, a leading trade merchant with a focus on people and customer satisfaction.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and health perks like free healthcare access.
- Why this job: Build strong customer relationships while developing your skills in a supportive team.
- Qualifications: Customer service experience and excellent communication skills are a plus.
- Other info: Full-time role with great career development opportunities and a positive work culture.
The predicted salary is between 30000 - 42000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Trade Counter Sales Advisor based in Clady, you will be responsible for:
- Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations
- Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships
- Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
- Scheduling customer deliveries
This is a full-time, permanent role working 42.50 hours per week Monday to Thursday 07.30am - 5.00pm and Friday 07.30am - 4.00pm.
And here’s what we’d like you to have:
- Industry or merchant experience is advantageous
- Proven experience of dealing with customer sales on a face-to-face basis
- Excellent communication skills and confidence in customer interactions
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic
- Eagerness to learn, with a positive and enthusiastic attitude
We look forward to receiving your application!
Trade Counter Sales Advisor (Ballymoney) employer: Bassetts (Wolseley) Limited
Contact Detail:
Bassetts (Wolseley) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales Advisor (Ballymoney)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bassetts and the Wolseley Group. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience and skills confidently, especially when discussing your customer service abilities and teamwork.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about landing the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Trade Counter Sales Advisor (Ballymoney)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Trade Counter Sales Advisor role. Highlight your relevant experience and skills that match what we’re looking for, like customer service and sales experience. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Bassetts (Wolseley) Limited
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products and services offered by Bassetts. Understanding the specifics of what you’ll be selling will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully handled customer interactions. Highlight how you’ve built relationships and resolved issues, as this is crucial for a Trade Counter Sales Advisor.
✨Demonstrate Team Spirit
Bassetts values teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share specific instances where you supported your team or contributed to a positive work environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available through the Wolseley Talent Guild or how the team measures success. This shows your enthusiasm and eagerness to grow within the company.
