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- Tasks: Assist customers, maximise sales, and handle orders at our trade counter.
- Company: Join Bassetts, a leading trade merchant in the UK and Ireland.
- Benefits: Competitive salary, bonuses, generous pension, and health perks.
- Why this job: Build relationships and develop skills in a supportive environment.
- Qualifications: Customer service experience and strong communication skills.
- Other info: Full-time role with excellent career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity / adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Trade Counter Sales Advisor based in Clady, you’ll be responsible for:
- Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations
- Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships
- Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
- Scheduling customer deliveries
This is a full-time, permanent role working 42.50 hours per week Monday to Thursday 07.30am - 5.00pm and Friday 07.30am - 4.00pm.
And here’s what we’d like you to have:
- Industry or merchant experience is advantageous
- Proven experience of dealing with customer sales on a face to face basis
- Excellent communication skills and confidence in customer interactions
- Dependable team player, prepared to support in all areas of the branch with a strong work ethic
- Eagerness to learn, with a positive and enthusiastic attitude
We look forward to receiving your application!
Trade Counter Sales Advisor in Antrim employer: Bassetts (Wolseley) Limited
Contact Detail:
Bassetts (Wolseley) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales Advisor in Antrim
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bassetts and the Wolseley Group. Understanding their values and what they stand for will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and skills confidently, especially when discussing customer service scenarios.
✨Tip Number 3
Show off your personality! When you’re chatting with the interviewer, let your enthusiasm shine through. They want to see that you’re not just a fit for the role but also a great addition to the team culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trade Counter Sales Advisor in Antrim
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Trade Counter Sales Advisor role. Highlight any relevant experience you have in customer service or sales, and don’t forget to mention how you can contribute to our team at Bassetts!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so get straight to the good stuff about your skills and experiences!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to find all the details you need about the role and our company. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Bassetts (Wolseley) Limited
✨Know Your Products
Before the interview, make sure you familiarise yourself with the products and services offered by Bassetts. Understanding the trade counter environment and being able to discuss specific products will show your enthusiasm and readiness to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully engaged with customers. Highlight how you’ve built relationships and provided exceptional service, as this role heavily relies on strong customer interactions.
✨Demonstrate Team Spirit
Bassetts values team players, so be ready to discuss how you’ve collaborated with colleagues in previous roles. Share instances where you supported your team or contributed to a positive work environment, showcasing your dependability and work ethic.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available through the Wolseley Talent Guild or how the team collaborates to meet sales targets. This shows your eagerness to learn and grow within the company.
