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- Tasks: Engage with customers, maximise sales, and handle orders in a dynamic trade counter environment.
- Company: Join Bassetts, a company that values its people and customers.
- Benefits: Enjoy competitive salary, bonuses, generous leave, and health perks.
- Why this job: Build your career while making a real impact on customer relationships.
- Qualifications: Experience in face-to-face customer sales is essential.
- Other info: Access to the Wolseley Talent Guild for skill development and career growth.
The predicted salary is between 24000 - 36000 £ per year.
We pride ourselves in putting our people and customers at the heart of everything we do and provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- Potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!
As a Trade Counter Sales Advisor based in Clady, you’ll be responsible for:
- Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships
- Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service
- Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse
This is a full-time, permanent role working 42.50 hours per week Monday to Thursday.
Proven experience of dealing with customer sales on a face-to-face basis is required.
Counter Staff/ Sales in Antrim employer: Bassetts (Wolseley) Limited
Contact Detail:
Bassetts (Wolseley) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Staff/ Sales in Antrim
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bassetts and their values. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since the role involves engaging with customers, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Counter Staff/ Sales in Antrim
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the role of Trade Counter Sales Advisor. Highlight any relevant experience you have in customer service and sales, and don’t forget to mention your ability to build strong relationships with customers!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key skills and experiences are front and centre.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Bassetts (Wolseley) Limited
✨Know Your Product
Before the interview, make sure you understand the products and services offered by the company. Familiarise yourself with their range and any recent promotions. This will help you demonstrate your enthusiasm and knowledge during the interview.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully engaged with customers in the past. Think about specific situations where you turned a negative experience into a positive one. This will show that you can handle customer interactions effectively, which is crucial for a Trade Counter Sales Advisor.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only shows respect but also allows you to tailor your responses more effectively. You might even want to repeat back key points to ensure you’ve understood correctly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
