The Supporter Engagement Assistant is responsible for growing support for Bassetlaw Foodbank through partnerships, fundraising and community engagement. The role focuses on developing relationships with local businesses, organisations, volunteers and supporters to increase income, donations, and awareness of the charity’s work tackling poverty.
The post holder will represent the charity in the community, identify new opportunities to expand support and generate income, organise donation drives and events, and manage volunteers.
Outdoor and community-based working will be a regular part of the role, with occasional weekend working required.
Key Responsibilities
- Work towards agreed income generation targets.
- Approach and strengthen relationships with organisations, with a focus on corporate partnerships, to drive in additional funding for the charity.
- Develop and deliver community fundraising activities to increase income.
- Take the lead on income and donation generating activities, like standing at Retford Market, Charter Day and in store donation drives.
- Identify and pursue new fundraising opportunities including events, campaigns and community initiatives.
- Encourage individual and community donations through creative fundraising approaches.
- Support the development of donation drives and appeals.
Partnerships & Community Engagement
- Build partnerships with local businesses, faith groups, schools and community organisations.
- Strengthen relationships with existing partners including local third sector organisations.
- Represent the charity at community meetings, events and networking opportunities.
- Identify collaborative opportunities with other organisations to expand support and impact.
- Encourage opportunities for corporate fundraising on behalf of BFB.
Donation Drives & Community Campaigns
- Organise and coordinate donation drives for food and other essential items.
- Engage local organisations and the public to participate in donation campaigns.
- Develop relationships with regular donors and supporters.
- Recruit, coordinate and support volunteers involved in fundraising and community activities.
- Ensure volunteers feel valued, supported and engaged.
- Provide guidance and oversight for volunteer-led initiatives.
Advocacy & Public Engagement
- Act as a spokesperson and ambassador for BFB in the community.
- Build and maintain strong relationships with supporters and donors.
- Promote the charity’s mission and impact to increase awareness and support.
Growth & Development
- Identify new opportunities to grow the charity’s supporter base.
- Monitor local trends and opportunities for partnership, funding and engagement.
- Contribute ideas and strategies to expand the charity’s reach and sustainability.
Reporting
Regular reporting to line manager on where activities are in relation to key targets.
Person Specification
- Experience in fundraising, community engagement, partnership development, or a similar role.
- Strong interpersonal and relationship-building skills.
- Confidence representing an organisation in public and community settings.
- Ability to work independently and proactively identify opportunities.
- A willingness to work flexibly within the week determined by operational priorities.
- Safeguarding training to Level 2 or a willingness to complete.
- Good organisational skills and ability to manage multiple activities.
- This role requires the post holder to be able to set up and take down stalls at events so the ability to carry out heavy lifting, following manual handling procedures, is essential.
- Experience working in the voluntary or community sector.
- Experience working with or coordinating volunteers.
- Knowledge of local community networks.
- Experience organising fundraising events or campaigns.
Personal Qualities
- Passion for tackling poverty and supporting a local community.
- Friendly, approachable and confident communicator.
- Self-motivated and able to take initiative.
- Collaborative and relationship-focused.
- Flexible and willing to work outdoors and in community settings.
About the role
Hours: 22.5 hours a week. We envision working across regular days throughout the week, with flexibility required to be able to attend fundraising and community events and opportunities.
Location: The role will be based at Bassetlaw Foodbank’s two offices in Worksop and Retford, but regular travel to events, meetings and other opportunities across the district will be required.
Additional information: Outdoor working and community outreach are regular parts of the role. Some evening or weekend work may occasionally be required to attend events or activities.
This role has been funded The Fore for 12 months, with the likelihood of extension if key targets are met.
Please note that as this role may include working with vulnerable adults so the successful candidate will be subject to a successful DBS check.
For further information or an informal conversation about the role please contact Laura Kennedy at: Laura.Kennedy@Bassetlawfoodbank.org
To apply for this role please email you CV and a covering letter to: Admin@Bassetlawfoodbank.org
