At a Glance
- Tasks: Provide housing support and advice to those in need, assessing their situations.
- Company: Join Bassetlaw District Council, a forward-thinking organisation that values its people.
- Benefits: Generous leave, healthcare cash plan, pension contributions, and family-friendly policies.
- Other info: Inclusive recruitment process; we welcome applications from all community sections.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Knowledge of housing law and strong communication skills are essential.
The predicted salary is between 26421 - 28770 £ per year.
We are looking for a highly motivated, enthusiastic and knowledgeable individual to join our Housing Solutions Team as a Triage and Accommodation Officer. As the first point of contact for customers seeking housing assistance, you will provide proactive advice and support, carrying out initial assessments for people who are homeless or at risk of homelessness in line with current housing legislation and guidance. You will also play a key role in coordinating and managing temporary accommodation.
The successful candidate will have a strong understanding of housing and tenancy law, a genuine interest and commitment to delivering customer care in homelessness. You will be able to communicate effectively and sensitively with vulnerable individuals, while demonstrating a proactive approach and commitment to equality, diversity and inclusion.
At Bassetlaw District Council, we are proud to be a forward-thinking organisation that values and develops its people. In return, we offer an excellent benefits package, including generous annual leave, access to a healthcare cash plan, Local Government Pension Scheme contributions, family-friendly policies, and a range of employee benefits. We welcome applications from all sections of the community and are committed to ensuring a fair, inclusive and equal recruitment process for everyone.
If you would like an informal chat about this role, please contact Jonathan Duffield, Housing Solutions Manager at or via telephone 533533.
CLOSING DATE: 10th August 2026
INTERVIEW DATE: 21st August 2026
Triage and Accommodation Officer in Worksop employer: Bassetlaw District Council
Bassetlaw District Council is an excellent employer, offering a dynamic work environment where you can make a real impact on local government transformation in Worksop. With a strong focus on employee well-being, the council provides a generous benefits package, including 26-32 days of holiday and a free healthcare cash plan, alongside ample opportunities for professional growth and development within a supportive team culture dedicated to delivering positive change.
Contact Details:
Bassetlaw District Council Recruitment Team
