At a Glance
- Tasks: Support housing disrepair cases and ensure tenants receive timely responses.
- Company: Join a dedicated team in the Housing Repairs Service.
- Benefits: 26-32 days holiday, free healthcare cash plan, and flexitime.
- Other info: Inclusive workplace that values diversity and offers career growth.
- Why this job: Make a real difference in people's lives while developing your administrative skills.
- Qualifications: Strong admin experience and excellent communication skills required.
The predicted salary is between 25583 - 26824 £ per year.
Are you organised, detail-focused, and looking for a role where your work makes a real difference? We’re looking for a Disrepair Administrator to join our Housing Repairs Service, supporting the delivery of essential services to our tenants. This is a key role helping to ensure housing disrepair cases are managed efficiently, accurately and in line with statutory requirements.
About the role
Based within our Repairs and Maintenance team, you’ll provide vital administrative support to help manage disrepair claims and keep cases progressing smoothly. You’ll play an important part in ensuring tenants receive timely and effective responses.
Responsibilities
- Preparing document bundles for legal cases in line with required protocols.
- Maintaining accurate records and updating housing systems.
- Handling queries and supporting case progression.
- Communicating with tenants, colleagues, and external partners.
- Supporting meetings, including minute-taking.
- Assisting with performance reporting and general administrative duties.
About you
You’ll be highly organised, accurate, and confident managing a varied workload. You’ll also bring:
- Strong administrative experience in a busy office environment.
- Good working knowledge of Microsoft Office (Word, Excel, PowerPoint).
- Excellent communication and customer service skills.
- The ability to handle sensitive information with professionalism and confidentiality.
- A proactive approach and the ability to respond quickly to changing priorities.
Benefits
- 26-32 days holiday plus bank holidays.
- Free healthcare cash plan.
- Flexitime.
- Additional benefits.
Contact
For more information about the role, please contact Marie Bowler, Repairs & Maintenance Manager on (01909) 533 533.
Equal Opportunities
We value diversity and are committed to creating an inclusive workplace. We actively welcome applications from all sections of the community. Our recruitment processes are fair, transparent, and designed to ensure that everyone is treated equally at every stage.
Housing Disrepair Administrator in Worksop employer: Bassetlaw District Council
Join our dynamic Housing Repairs Service in the Midlands, where your role as a Housing Disrepair Administrator will not only enhance your administrative skills but also contribute significantly to the well-being of our tenants. We pride ourselves on a supportive work culture that values diversity and offers generous benefits, including 26-32 days of holiday, a free healthcare cash plan, and flexible working hours, ensuring you have the opportunity for both personal and professional growth.
Contact Details:
Bassetlaw District Council Recruitment Team
