Housing Services Manager Operations & Strategy in West Bromwich

Housing Services Manager Operations & Strategy in West Bromwich

West Bromwich Full-Time 55747 - 61086 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and innovate housing services while ensuring compliance and enhancing tenant engagement.
  • Company: Bassetlaw District Council, a forward-thinking local government organisation.
  • Benefits: Generous leave, pension scheme, healthcare cashback, and flexible working options.
  • Other info: Inclusive workplace that values diversity and offers career growth opportunities.
  • Why this job: Shape the future of housing services during an exciting transformation period.
  • Qualifications: Strong knowledge of housing legislation and experience in leading teams.

The predicted salary is between 55747 - 61086 € per year.

Bassetlaw District Council is looking for an experienced Housing Services Manager to lead a key portfolio of housing services at a pivotal time. With Local Government Reorganisation on the horizon and a focused Housing transformation programme underway, this is a fantastic opportunity to shape how our services evolve for the future.

Reporting to the Head of Housing, you will lead Housing Operations & Strategy, covering tenancy and estate management, housing options, lettings, supported housing, tenant engagement, and customer experience. You will play a key role within the Housing Leadership Team, helping to drive forward the Council's strategic priorities.

About you

  • Strong knowledge of housing legislation and regulation
  • Experience leading multi‐disciplinary teams
  • A proven ability to drive performance and service improvement
  • Strong leadership, communication, and influencing skills
  • A balanced strategic and operational approach

What you'll do

  • Lead delivery of high‐quality, efficient housing services
  • Ensure compliance with regulatory and legislative requirements
  • Drive continuous improvement and innovation, including digital solutions
  • Strengthen tenant engagement and resident influence
  • Work in partnership with internal teams and external agencies
  • Provide clear, professional advice to Members and senior leaders

Benefits

We offer a generous and flexible benefits package, including 26 days' annual leave rising to 32 days plus bank holidays, membership of the Local Government Pension Scheme, a healthcare cashback plan, flexitime, and a range of additional perks to support wellbeing and work‐life balance. We value diversity and are committed to creating an inclusive workplace. We actively welcome applications from all sections of the community and our recruitment processes are fair, transparent, and designed to ensure that everyone is treated equally at every stage.

Housing Services Manager Operations & Strategy in West Bromwich employer: Bassetlaw District Council

Bassetlaw District Council is an exceptional employer, offering a dynamic work environment where you can make a real impact on housing services during a transformative period. With a strong commitment to employee wellbeing, generous leave entitlements, and a focus on professional development, we foster a culture of inclusivity and collaboration that empowers our staff to thrive. Join us in shaping the future of housing in our community while enjoying a supportive workplace that values your contributions.

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Contact Detail:

Bassetlaw District Council Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Housing Services Manager Operations & Strategy in West Bromwich

Tip Number 1

Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

Tip Number 2

Prepare for interviews by researching the latest trends in housing services. Show us you’re not just familiar with the basics, but that you’re also ready to tackle the challenges ahead, especially with the upcoming Local Government Reorganisation.

Tip Number 3

Practice your leadership pitch! As a Housing Services Manager, you’ll need to demonstrate your ability to lead multi-disciplinary teams. Share examples of how you've driven performance and service improvement in past roles.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Housing Services Manager Operations & Strategy in West Bromwich

Knowledge of Housing Legislation and Regulation
Leadership Skills
Communication Skills
Influencing Skills
Performance Management
Service Improvement
Strategic Planning

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight your experience in housing services and leadership. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!

Showcase Your Knowledge:Demonstrate your understanding of housing legislation and regulations in your application. We’re looking for someone who knows their stuff, so include examples of how you've navigated these areas in your previous roles.

Highlight Team Leadership:Since this role involves leading multi-disciplinary teams, share specific instances where you’ve successfully managed teams or projects. We love to see how you’ve driven performance and service improvement in your past experiences.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Bassetlaw District Council

Know Your Housing Legislation

Brush up on the latest housing legislation and regulations relevant to the role. Being able to discuss these confidently will show your expertise and commitment to compliance, which is crucial for a Housing Services Manager.

Showcase Leadership Experience

Prepare specific examples of how you've led multi-disciplinary teams in the past. Highlight your ability to drive performance and service improvement, as this will resonate well with the interviewers looking for strong leadership skills.

Demonstrate Strategic Thinking

Think about how you can balance strategic and operational approaches in your previous roles. Be ready to discuss how you've implemented innovative solutions or improvements, especially in tenant engagement and customer experience.

Engage with the Council's Vision

Familiarise yourself with Bassetlaw District Council's strategic priorities and be prepared to discuss how your vision aligns with theirs. Showing that you understand their goals and how you can contribute will set you apart from other candidates.