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- Tasks: Support housing services with admin tasks, community centre management, and reception duties.
- Company: Join Bassetlaw District Council, a diverse and inclusive employer in the heart of the community.
- Benefits: Enjoy 26-32 days holiday, free healthcare cash plan, flexitime, and more perks!
- Why this job: Gain valuable experience in a supportive environment while making a positive impact in your community.
- Qualifications: Must have 4 GCSEs including English and Maths, plus customer service experience.
- Other info: Part-time role, working 22.2 hours over three days; apply early as the vacancy may close soon.
The predicted salary is between 19700 - 20700 £ per year.
Housing Assistant (Tenancy & Estates)
Tenant Services
Permanent part time, 3 days per week
(Wednesday, Thursday, Friday)
Grade 2 Salary i.e. £24,790 to £25,992 pro rata for part time
We have the opportunity for a capable and enthusiastic person to join our busy Admin team based within Housing Services and located at our offices on Hundred Acre Lane, Worksop.
Based within the Housing Admin team you will be responsible for the operational, clerical and administrative support for the Housing Service; including the administration of Community Centres and the provision of a reception service.
Suitable candidates will possess 4 GCSEs Grade C or above/ L4-9 (or equivalent) including English Language and Mathematics and be computer literate with strong word processing skills along with a minimum of two years’ experience of direct customer contact working in a front line customer focussed environment is essential.
The role requires a person with excellent communication skills, who has the ability to deal with members of the public, prioritise and monitor workloads to meet deadlines, and work in partnership with colleagues or on their own initiative, according to demand.
The hours of work will be 22.2 hours per week made up by working Wednesdays, Thursday & Friday.
We offer a generous employee benefit package including 26-32 days holiday plus bank holidays, free healthcare cash plan, flexitime and so much more.You can read about all our employee benefitshere.
We value the diversity of our people and actively encourage applications from all sections of the community. We maintain fair and well thought out recruitment processes at every stage to make sure that everyone is treated equally.
To apply please visit Jobs and careers | Bassetlaw District Councilto upload your CV and covering letter, highlighting your relevant experience, qualifications, skills and achievements.
Please note that the application process will require you to upload your CV. If you don\’t have one to upload, you can download a CV template we\’ve created to help you get started.
Interview Date: Thursday 31st July 25
We reserve the right to close this vacancy early when we receive sufficient and suitable applications.Therefore, please ensure that you submit your CV as soon as possible so that you can be considered for this role.
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Housing Assistant - Part time employer: Bassetlaw District Council
Contact Detail:
Bassetlaw District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assistant - Part time
✨Tip Number 1
Familiarise yourself with the specific duties of a Housing Assistant. Understanding the day-to-day tasks, such as managing community centres and providing reception services, will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service experience. Since the role requires direct contact with the public, be prepared to share examples of how you've successfully handled customer inquiries or resolved issues in previous roles.
✨Tip Number 3
Showcase your organisational skills. The job involves prioritising workloads and meeting deadlines, so think of instances where you've effectively managed multiple tasks or projects simultaneously.
✨Tip Number 4
Research Bassetlaw District Council's values and employee benefits. Being knowledgeable about the organisation can help you align your answers with their mission and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Housing Assistant - Part time
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housing Assistant position. Make a note of the key skills and experiences they are looking for.
Tailor Your CV: Customise your CV to highlight relevant experience, particularly in customer service and administrative roles. Ensure you include your GCSE qualifications and any specific skills mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that directly addresses the job requirements. Use specific examples from your past experience to demonstrate how you meet their criteria, especially your communication skills and ability to work independently or as part of a team.
Submit Your Application Promptly: Make sure to upload your CV and cover letter through the specified application portal as soon as possible. Keep an eye on the deadline and ensure all documents are complete and well-formatted before submission.
How to prepare for a job interview at Bassetlaw District Council
✨Showcase Your Customer Service Skills
Since the role requires direct customer contact, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled difficult situations or provided excellent service to clients.
✨Demonstrate Your Administrative Abilities
Highlight your organisational skills and experience with administrative tasks. Be ready to talk about your proficiency in word processing and any relevant software you’ve used in past roles.
✨Communicate Clearly and Confidently
Excellent communication is key for this position. Practice articulating your thoughts clearly and confidently, as you'll need to interact with the public and colleagues effectively.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the Housing Assistant role and the team you'll be working with. This demonstrates your enthusiasm and helps you assess if it's the right fit for you.
