Workshop Coordinator in Carlton

Salary Grade 4. £29,542 - £32,046 per annum

Full Time, 37 hours per week

Are you an organised, customer-focused Service Advisor, Workshop Administrator or Fleet Administrator looking for your next opportunity?

We are seeking a proactive Workshop Coordinator to help keep our busy vehicle and plant workshop running smoothly. This varied role combines workshop scheduling, administration, customer service and fleet compliance. It is an ideal opportunity for someone with experience in a workshop, dealership, garage, fleet or transport environment.

About the role

Working with the Workshop Manager and technicians, you will coordinate servicing, MOTs, inspections and repairs, while maintaining accurate records and keeping customers informed.

Your key responsibilities will include:

• Managing workshop bookings, job cards and service records.
• Providing customers with clear and timely updates.
• Supporting estimates, authorisations, invoicing and warranty work.
• Ordering parts and monitoring stock and consumables.
• Maintaining compliance records and supporting audits.
• Helping to coordinate technician workloads and workshop priorities.
• Deputising for the Workshop Manager when required and undertaking relevant Operator’s Licence training.

About you

You may currently work as a Service Advisor, Workshop Administrator, Fleet Administrator, Transport Administrator, Maintenance Planner or Parts and Warranty Administrator.

You will bring:

• Experience or knowledge of workshop, fleet, vehicle servicing or transport administration.
• Strong organisation and customer service skills.
• Good written and verbal communication skills.
• Confidence using digital systems and maintaining accurate records.
• An understanding of vehicle safety and compliance, or a willingness to learn.
• The ability to manage competing priorities and work effectively with others.

Practical experience is just as valuable as formal qualifications. You do not need previous local government experience, and relevant training will be available.

This is an opportunity to take on a varied role at the heart of the Council’s vehicle and plant workshop. You will help keep essential services moving while developing your knowledge of fleet and workshop operations.

If you would like more information about the role, please contact Human.Resources@bassetlaw.gov.uk or (01909) 533 533.

We offer a generous employee benefit package including 26-32 days holiday plus bank holidays, free healthcare cash plan, flexitime and so much more. You can read about all our employee benefits here.

We value diversity and are committed to creating an inclusive workplace. We actively welcome applications from all sections of the community. Our recruitment processes are fair, transparent, and designed to ensure that everyone is treated equally at every stage.

We reserve the right to close this vacancy early when we receive sufficient and suitable applications. Therefore, please ensure that you submit your CV as soon as possible so that you can be considered for this role.

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