Allocations Officer in Carlton

Allocations Officer in Carlton

Carlton Full-Time 11439 - 12408 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Join our Allocations team to efficiently allocate council properties and provide housing advice.
  • Company: Bassetlaw District Council, committed to diversity and inclusivity.
  • Benefits: Generous holiday, free healthcare cash plan, flexitime, and more.
  • Other info: Dynamic role with opportunities for personal growth and career advancement.
  • Why this job: Make a real difference in your community while developing valuable skills.
  • Qualifications: Preferably have a level 2 or 3 qualification in customer service or housing.

The predicted salary is between 11439 - 12408 £ per year.

The position requirements are detailed below. Please ensure that you have read all the associated information fully and have addressed this in your application.

Job details:

  • Salary Grade 4 (£11,439.20 - £12,408.80 per annum actual salary)
  • Directorate of Regeneration and Neighbourhood Services
  • Part Time (2 days/14.8 hours)

We have the opportunity for a capable and enthusiastic person to join our busy Allocations team based within Housing Services and located at our offices on Hundred Acre Lane, Worksop. You will be responsible for the allocation of Bassetlaw District Council properties in a timely and efficient manner. This is a key role ensuring empty properties are allocated as quickly as possible, keeping rent loss to a minimum.

You must have the ability to work under pressure, respond flexibly to tight deadlines with excellent customer care skills to enable you to deal with a wide range of customer requirements. You must have strong team working skills, whilst at the same time demonstrating the ability to deliver targets in a challenging environment and a commitment to achieving high levels of customer satisfaction.

You will provide comprehensive housing advice on all aspects of the HomeFinder Choice Based Lettings scheme to internal and external customers. A level 2 or 3 qualification in customer service, housing or a related field would be preferable.

Contact: Ed Drakes, Senior Registrations & Allocations Officer at Edward.Drakes@bassetlaw.gov.uk or (01909) 533 533.

We offer a generous employee benefit package including 26-32 days holiday plus bank holidays, free healthcare cash plan, flexitime and so much more. We value diversity and are committed to creating an inclusive workplace. We actively welcome applications from all sections of the community. Our recruitment processes are fair, transparent, and designed to ensure that everyone is treated equally at every stage. We reserve the right to close this vacancy early when we receive sufficient and suitable applications. Therefore, please ensure that you submit your CV as soon as possible so that you can be considered for this role.

Allocations Officer in Carlton employer: Bassetlaw District Council

Bassetlaw District Council is an excellent employer, offering a dynamic work environment where you can make a real impact on local government transformation in Worksop. With a strong focus on employee well-being, the council provides a generous benefits package, including 26-32 days of holiday and a free healthcare cash plan, alongside ample opportunities for professional growth and development within a supportive team culture dedicated to delivering positive change.

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Contact Details:

Bassetlaw District Council Recruitment Team

We think you need these skills to ace Allocations Officer in Carlton

Customer Care Skills
Team Working Skills
Ability to Work Under Pressure
Time Management
Flexibility
Target Delivery
Housing Knowledge