At a Glance
- Tasks: Greet customers with a smile and provide top-notch service.
- Company: Join the vibrant team at Bass Pro Shops!
- Benefits: Enjoy discounts, paid holidays, and a fun work environment.
- Other info: Flexible hours and opportunities for growth in a dynamic setting.
- Why this job: Be the friendly face that makes every customer feel welcome.
- Qualifications: Must have a high school diploma and great communication skills.
The predicted salary is between 31500 - 38500 £ per year.
POSITION SUMMARY
The Greeter performs various Customer Service activities, to include greeting all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers, distributing promotional materials, and other front-end tasking to support business needs.
Greeters are expected to smile and be friendly and outgoing with every guest.
They will provide an over the top customer service experience for every guest, ensuring that our customers feel welcomed and appreciated.
ESSENTIAL FUNCTIONS
- Greets all customers as they enter the store in a friendly and outgoing manner.
- Actively promoting programs including but not limited to CLUB Membership (US only), VOC and In-Store Pickup.
- Modeling our brand standard for customer service by presenting a professional image by adhering to our dress code with a green logo shirt for Bass Pro Shops or tan logo shirt for Cabela’s, name badge visible, appropriate apparel/footwear that meets dress code guidelines, a smile, eye contact, and welcoming body language.
- Checks in all customers’ merchandise for return.
- Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
- Remains aware of all “Special events” in the store and informs customers of details of events, sales, or promotions.
Additionally, will provide customers with promotional materials to support special events.
- Ensures entryway and surrounding work area remain clean, tidy, and safe for customers and Outfitters.
- Assists facilitation of customer check-in of all firearms/weapons by notifying the appropriate trained and designated Outfitter to complete the guest check-in per company SOP.
Please note, however, that Greeters themselves should never accept, possess, or handle a firearm while performing their job duties.
- ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS
- Minimum Degree Required: High School Diploma or Equivalent
KNOWLEDGE, SKILLS, AND ABILITY
- Excellent organization skills and attention to details.
- Experience in a customer service environment.
- Excellent verbal and written communication skills.
- Adaptability to new processes and procedures.
- Excellent self-motivation and initiative while unsupervised.
TRAVEL REQUIREMENTS
- N/A
PHYSICAL REQUIREMENTS
- Regularly walks and stands
- Occasionally performs computer work and lifts up to 50 pounds
- Seldom to never sits
- Constantly communicate with others to exchange information
- Constantly repeat motions that may include the wrists, hands and/or fingers.
- Occasionally work in low or high temperatures
- Occasionally work in outdoor elements such as precipitation and wind.
- Occasionally work in noisy environments
- Light work that includes constantly moving and lifting objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
- INDEPENDENT JUDGEMENT
- Performs tasks and duties under general supervision, using established procedures and innovation.
Chooses from limited alternatives to resolve problems.
Occasional independent judgment is required to complete work assignments.
Often makes recommendations to work procedures, policies, and practices.
Part Time Benefits Summary
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Dental
- Vision
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Bass Pro Cares Fund
• And more!
Bass Pro Shops is an equal opportunity employer.
Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro. com.
- Bass Pro Shops
- #J-18808-Ljbffr
Greeter- Seasonal employer: Bass Pro Shops
Bass Pro Shops in Dundee is an exceptional employer, offering a vibrant work culture that prioritises customer engagement and teamwork. Employees benefit from flexible part-time hours, opportunities for personal growth through training, and the chance to be part of a passionate team dedicated to delivering a legendary shopping experience. With a focus on employee well-being and a supportive environment, Bass Pro Shops stands out as a rewarding place to build a career in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Greeter- Seasonal
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Bass Pro Shops and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Bass Pro Shops and let us see your personality shine through!
We think you need these skills to ace Greeter- Seasonal
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Bass Pro Shops.
Get Familiar with Our Brand:Before applying, take some time to learn about Bass Pro Shops and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Bass Pro Shops
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Bass Pro Shops.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Bass Pro Shops will surely appreciate.
