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For Companies At a Glance
- Tasks: Support physicians and deliver exceptional patient care in a fast-paced medical environment.
- Company: Premier gastroenterology practice in the East Bay with a collaborative team.
- Benefits: Competitive pay, comprehensive health benefits, and opportunities for growth.
- Why this job: Join a trusted team and make a real difference in patient care.
- Qualifications: 2 years healthcare experience and proficiency in Epic Systems EHR required.
- Other info: Enjoy on-site parking and a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
Join our team! Are you ready to thrive in a fast-paced medical environment where multitasking and attention to detail are essential? Our well-established gastroenterology practice in the East Bay is looking for a Patient Care Coordinator to support one of our five physicians and help deliver exceptional care to our patients.
What You'll Do
- Prepare patient charts and maintain accurate records with proper documentation
- Verify insurance and coordinate prior authorizations
- Manage high-volume calls, emails, and faxes
- Schedule procedures and coordinate with outside surgical centers
- Monitor, upload, and communicate patient results in Epic EHR
- Handle co-pay and past-due collections
- Provide occasional front desk or call center coverage
- Perform additional duties as assigned
- Occasional overtime may be required
What We're Looking For
- Minimum 2 years healthcare experience
- Experience with Epic Systems EHR required; gastroenterology experience preferred
- Strong understanding of medical insurance processes, including PPOs, HMOs, and Medicare
- Knowledge of HIPAA regulations, compliance, and medical terminology
- Ability to travel between Berkeley (primary) and Walnut Creek offices
- Reliable transportation and punctuality required
- Professionalism & Work Ethic – Reliable, dedicated, and able to take initiative in a busy environment
- Communication Skills – Strong verbal and written communication, proficiency in English, and excellent phone etiquette
- Customer Service – Patient-focused approach, ensuring a personalized and professional experience for every patient
- Multitasking & Problem-Solving – Able to prioritize tasks efficiently, adapt quickly, and handle multiple responsibilities simultaneously
- Interpersonal Skills – Friendly, tactful, and team-oriented, fostering positive relationships with colleagues and leadership
- Technical Proficiency – Strong computer skills, including the ability to perform quick calculations and maintain accurate records
Compensation & Benefits
- Full-time, 40 hours per week, with occasional overtime as needed
- Comprehensive benefits package
- Competitive hourly pay based on experience
- Opportunities for growth and development
Why You'll Love Working Here
- Join a trusted, collaborative team of professionals
- Work in a well-established practice with a supportive environment
- On-site parking for convenience
- Compensation will be based on experience
At BASS Medical Group, we understand that a comprehensive, high quality, and affordable health benefits program is now more essential than ever. The overall well-being of our employees is at the forefront of our focus. With this in mind, we offer our eligible employees a generous benefits program.
Health & Welfare Benefits: Medical through Anthem Blue Cross PPO, Low-Cost Dental and Vision, Medical FSA & HSA.
Retirement Savings & Income Security: Basic Life & AD&D Insurance, Long Term Disability, 401K plan with an employer contribution, Access to Financial Advisors, Identity Theft Program.
Work/Life Balance Benefits: Paid Time Off and Company Paid holidays, Life Assistance Program, Commuter & Parking Benefits, Secure Travel Services, Healthy Rewards Program, Will Preparation Program, Additional perks to include discounts for Cellular phone and Gym memberships.
Voluntary Benefits: Optional Life & AD&D Insurance, Aflac Supplemental Insurance, Pet Insurance.
Patient Care Coordinator in Berkeley employer: BASS Medical Group
Contact Detail:
BASS Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Coordinator in Berkeley
✨Tip Number 1
Get to know the practice! Research Premier Gastroenterology and understand their values and mission. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your multitasking skills before the interview. Since this role requires juggling multiple tasks, try simulating a busy environment at home. It’ll help you feel more prepared and confident when discussing your ability to handle high-volume calls and emails.
✨Tip Number 3
Brush up on your knowledge of medical insurance processes and Epic Systems EHR. Being able to speak confidently about these topics during your interview will set you apart from other candidates and show that you’re ready to hit the ground running.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Patient Care Coordinator in Berkeley
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Patient Care Coordinator role. Highlight your healthcare experience, especially with Epic Systems EHR, and show how your skills match what we're looking for.
Show Off Your Multitasking Skills: In your application, give examples of how you've successfully managed multiple tasks in a fast-paced environment. We want to see that you can juggle responsibilities like scheduling and handling calls without breaking a sweat!
Communicate Clearly: Since strong communication is key for this role, ensure your written application is clear and professional. Use proper grammar and structure to demonstrate your excellent verbal and written communication skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're proactive!
How to prepare for a job interview at BASS Medical Group
✨Know Your Stuff
Make sure you brush up on your knowledge of Epic Systems EHR and medical insurance processes. Being able to discuss these topics confidently will show that you're prepared and understand the role inside out.
✨Showcase Your Multitasking Skills
Since this role requires juggling multiple tasks, be ready to share examples from your past experience where you successfully managed high-volume calls or coordinated various responsibilities at once. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Like a Pro
Strong communication skills are key for a Patient Care Coordinator. Practice articulating your thoughts clearly and concisely, and don’t forget to highlight your customer service approach. A friendly, patient-focused attitude can set you apart!
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the practice and helps you gauge if it’s the right fit for you. Think about what you want to know regarding team dynamics or growth opportunities.