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- Tasks: Lead and coordinate exciting basketball events, ensuring everything runs smoothly from start to finish.
- Company: Join Basketball England, a dynamic organisation dedicated to promoting and growing the sport of basketball.
- Benefits: Enjoy flexible working hours, opportunities for personal growth, and a vibrant team culture.
- Why this job: Be part of a passionate team making a real impact in the basketball community while developing your skills.
- Qualifications: A degree or relevant experience in event management or sports administration is required.
- Other info: Willingness to work evenings and weekends is essential; a genuine love for basketball is a plus!
The predicted salary is between 30000 - 42000 £ per year.
The closing date for applications is Friday 12th September
PURPOSE
The Events & Competitions Officer will coordinate and lead the delivery of all Basketball England events, including but not limited to the National Basketball League Finals, Schools and Academy League Finals, and 3×3 tournaments. The role plays a key part in ensuring events are delivered to a high standard and contribute to the growth and profile of the game.
In addition, the postholder will support the day-to-day operations of Basketball England competitions during busy periods, as well as wider operational administration across a busy department responsible for leagues, competitions, and membership.
KEY ACCOUNTABILITIES
Event Management
- Lead on delivery pre-event, on the day and post-event, solving operational issues at speed where required.
Event Development
- Implement and execute the Basketball England Events programme delivery, overseeing the portfolio of events, improving the scale and reach of events to grow attendances and business revenue.
Performance Management
- Lead and coordinate the evaluation of all events and associated support products, services and activities and support the data management and analysis of these activities so performance can be continually assessed and improved
Game Management
- Provide basketball game administration on a day-to-day basis which covers all aspects of membership and competitions and fixture management, for various leagues and competitions under Basketball England jurisdiction.
Relationship Management
- To communicate effectively with key stakeholders in the game relating to events plus club administrators, players, coaches, officials and other volunteers in the game.
OPERATIONAL ACCOUNTABILITIES
Administrative Services
- Provide daily efficient and effective administration for event delivery and the organisation where required. This includes being accessible on email and phone calls throughout the day.
Project Coordination
- Lead and coordinate the event project from concept through to design and implementation, to deliver the required outcomes of the events.
Decision-Making
- Ability to make appropriate key event operational decisions to meet the programme objectives, in liaison with departmental colleagues and Senior Manager for Leagues and Competitions.
Customer Service
- Lead and set the standard for consistent and excellent experiences for participants and spectators throughout all levels of the game and deliver to high standards and in line with all Basketball England policies.
Relationship Coordination
- Be the accountable lead for coordinating relationships with both internal staff and designated external partners involved in the delivery of Basketball England programmes and services, ensuring good communication and project management principles are applied.
Communications
- Delivery of consistent, tailored, frequent key messages in all internal and external communications across all partners, ensuring a one-team approach to delivery and a positive impact on our customers.
Budget Coordination
- Accountable for monitoring and adjustment of all related event budgets to support effective delivery and prioritisation of resources to hit agreed budget with updates regularly to the Senior Delivery Manager.
Governance, Risk & Compliance
- Abide by all of Basketball England’s rules, regulations and policies (including but not limited to: Equal Opportunities & Equity Policy; Safeguarding Policy; Code of Ethics & Conduct; Anti-Doping, Anti Betting, Anti-Corruption and Confidentiality).
Project Administration Delivery
- Deliver on time, administrative projects where required.
Operational Processes, Systems & Tools
- Ensure efficient and effective services internally and externally. for leagues, competition and events.
ROLE REQUIREMENTS
Qualifications:
A degree in a relevant subject or equivalent compensating work experience.
Experience:
Demonstrable experience of:
- Event Delivery: Experience of designing and managing events, ideally of a sporting nature, aligned to specific goals and targets.
- Project Coordination: Planning and supporting large projects with a track record in both setting and delivering objectives and targets.
- Relationship Management: Experience of building trust and strong relationships with a range of stakeholders internally and externally at all levels, especially volunteers, and the ability to deal with disputes and complaints accurately.
- Evaluation of Events and Programmes: Experience of evaluation and data analysis of events or programmes.
- Game Management: previous experience with daily league, competition, and event administration.
- Membership Licencing: A good understanding of BE competitions, club, coach, official and player licencing, eligibility.
- Customer Service: Excellent communication skills and can communicate effectively through email and on telephone conversations.
- Policy Adherence: Previous experience of following competition rules and regulations. Understands the importance of rules and regulations, governance and policy adherence.
Personal Skills:
- Confident & Motivated: Confident with a high degree of self-motivation and initiative.
- Mental Agility & Initiative: Excellent mental agility with the ability to use own initiative to self-organise, plan and work effectively, taking account of daily changing and competing strategic priorities.
- Quality Work at Speed: A proven ability to produce high quality work and meet deadlines at speed and under pressure.
- Teamwork: Ability to work as a member of a team, with an understanding of what behaviours contribute to effective teamwork.
- Communication: Excellent interpersonal and communication skills, demonstrating an ability to communicate upwards to a senior level and relate to a wide range of people and organisations in the right appropriate format.
- Solution Development: Ability to anticipate issues, problem solve, manage ambiguity and make sound judgements on sensitive matters.
- Attention to Detail & Personal Organisation: High level of demonstrable attention to detail and personal organisation to ensure prioritisation, time management and all outputs of work are of the highest standards.
- Customer Service: Excellent ability to demonstrate high levels of customer service and to motivate others to put the customer at the centre of all delivery.
Technical Skills:
- Advanced ICT: Significant advanced expertise in the use of Microsoft packages (Word, Excel, PowerPoint) and other related ICT software.
- Numeracy & Literacy: Excellent numeracy, literacy, spelling and presentation in typewritten and other work.
Other:
- A genuine interest in basketball / sport.
- Passionate about people and helping to build great teams and culture.
- Commitment to Basketball England’s values and to promoting safeguarding, EDI, and ESG standards.
- Commitment to equality, diversity, and inclusion (EDI) principles and policies.
- Willingness to work flexibly, including evenings and weekends when required.
- Subject to satisfactory DBS check, renewed every three years.
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Events & Competitions Officer employer: Basketball England
Contact Detail:
Basketball England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events & Competitions Officer
✨Tip Number 1
Familiarise yourself with Basketball England's events and competitions. Attend some of their events if possible, as this will give you first-hand experience and insights into their operations, which can be invaluable during interviews.
✨Tip Number 2
Network with professionals in the sports event management field. Connect with current or former employees of Basketball England on platforms like LinkedIn to gain insights about the company culture and expectations for the Events & Competitions Officer role.
✨Tip Number 3
Showcase your passion for basketball and event management in conversations. Whether it's through networking or during interviews, expressing your enthusiasm for the sport and your commitment to delivering high-quality events can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss specific examples of your past experiences in event management. Be ready to explain how you've successfully coordinated events, managed budgets, and built relationships with stakeholders, as these are key aspects of the role.
We think you need these skills to ace Events & Competitions Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management, project coordination, and relationship management. Use specific examples that demonstrate your ability to deliver high-quality events and manage stakeholder relationships effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for basketball and your understanding of the role's responsibilities. Mention how your skills align with the key accountabilities outlined in the job description, such as event delivery and customer service.
Showcase Relevant Experience: When detailing your work experience, focus on roles where you have successfully managed events or projects. Include metrics or outcomes that illustrate your impact, such as increased attendance or improved participant satisfaction.
Highlight Soft Skills: Emphasise your interpersonal and communication skills, as these are crucial for the Events & Competitions Officer role. Provide examples of how you've built strong relationships with stakeholders and resolved conflicts in previous positions.
How to prepare for a job interview at Basketball England
✨Show Your Passion for Basketball
Make sure to express your genuine interest in basketball and sports during the interview. Share any personal experiences or involvement you have had with the sport, as this will demonstrate your commitment to the role and the organisation.
✨Highlight Your Event Management Experience
Prepare specific examples of events you have managed or coordinated in the past. Discuss the challenges you faced, how you overcame them, and the outcomes. This will showcase your ability to handle the responsibilities of the Events & Competitions Officer.
✨Demonstrate Strong Communication Skills
Since the role involves relationship management with various stakeholders, practice articulating your thoughts clearly and confidently. Be ready to discuss how you have effectively communicated with different groups in previous roles.
✨Prepare for Scenario-Based Questions
Anticipate questions that may ask how you would handle specific situations related to event delivery or stakeholder management. Think through your problem-solving approach and be ready to share your thought process during the interview.