At a Glance
- Tasks: Shape AI-driven product experiences and conduct user research to solve real customer problems.
- Company: Join a top-rated workplace known for its collaborative and innovative culture.
- Benefits: Enjoy competitive salary, private medical insurance, remote work options, and generous holiday allowance.
- Other info: Be part of a growing team with excellent career development opportunities.
- Why this job: Make a tangible impact in a fast-paced environment while working with cutting-edge AI technology.
- Qualifications: Strong UX research skills and experience in designing complex digital products.
The predicted salary is between 54000 - 66000 £ per year.
THE OPPORTUNITY
Basis Technologies is hiring a UX Designer to help shape complex, AI-enabled product experiences across Klario, our AI-driven Intelligent Change Management platform for SAP-run enterprises.
You will work end to end, from discovery through to delivery, turning real customer problems into clear, usable product experiences.
Working closely with Product, Engineering and a Senior UX Designer, you'll conduct research and discovery to understand customer needs, explore solutions and turn those insights into clear, usable product experiences for a complex domain.
You'll also help shape how AI works within the product, designing how it responds, guides users, handles uncertainty and adapts to context.
This includes exploring conversational and assistive interactions where traditional, linear workflows may not be the best approach.
What You Will Do
- Research and discovery
- Plan and conduct user research, including interviews, discovery sessions and usability testing, to understand customer needs, behaviours and workflows.
- Turn research findings into clear problem definitions, user journeys, concepts and design opportunities that inform product decisions.
- End-to-end product design
- Design product experiences end to end, from early exploration and low-fidelity concepts through to detailed prototypes and implementation-ready designs.
- Use qualitative insights and product data to test assumptions, validate designs and improve experiences throughout the product lifecycle.
- Designing AI-enabled experiences
- Design AI-enabled experiences, considering how AI responds, guides users, handles uncertainty, recovers from errors and adapts to different situations.
- Explore new interaction patterns for conversational, assistive and adaptive AI experiences where traditional linear workflows may not be appropriate.
- Learning and craft
- Support post-release learning to understand whether shipped experiences are solving the intended customer problem.
- Contribute to improving UX research, discovery, design documentation and product design practices across the team.
IS THIS OPPORTUNITY FOR YOU?
- Role
- A portfolio that demonstrates strong product thinking and shows how research, reasoning and iteration shaped the final experience, not just the finished interface.
- Excellent UX research skills, with experience independently planning and running interviews, usability testing and exploratory research.
- Strong experience designing digital products from discovery through to delivery, ideally within B2B Saa S, enterprise software or similarly complex environments.
- Experience designing complex workflows or systems that involve sophisticated, multi-step user journeys.
- A good understanding of AI and LLM behaviour, including how uncertainty, context and generated responses affect the user experience.
- Experience of, or a strong interest in, designing AI-powered products and exploring interaction patterns beyond traditional screen-based experiences.
- Comfortable working within a small, growing design team, collaborating closely with a Senior UX Designer, Product and Engineering.
- What We Do
We enable every SAP-run business to manage change intelligently, no matter how complex their technology landscape.
Our suite of Intelligent Change Management (ICM) solutions harnesses the collective intelligence of the SAP community to help business and technology change teams work together to explore, plan and execute business change imperatives.
For over 25 years, we have helped equip, liberate and champion SAP change heroes at global leaders like Kimberly-Clark, 3M and Vistaprint.
Who We Are
We have been officially named one of the UK's Best Workplaces by Great Place to Work, for the third year in a row.
We are at an exciting point as we scale from 130+ global employees, with the foundations in place to grow with purpose, whilst retaining the individual ownership and tangible impact you would expect working in a scale-up organisation.
We are a global team who collaborate across all levels, locations and departments, whilst individually having the knowledge and expertise, autonomy and accountability to drive successful outcomes.
Our fast-paced environment means we embrace change and communicate effectively, to proactively and creatively solve problems.
WHY JOIN US
Aside from the role evolution, tangible individual impact and personal growth you would expect working in a global scale-up, at Basis Technologies we take looking after our people seriously.
Our UK benefits package is designed to protect your health, support your development and give you genuine flexibility.
- Competitive salary and bonus
- Private Medical Insurance & health cash plan
- Salary sacrifice pension scheme - contributions rise with tenure
- Life Assurance and Income Protection
- Employee Assistance Programme
- 25 days holiday, rising to 30 with tenure, plus Bank Holidays
- Annual Learning and Development budget (after 3 months)
- Remote hybrid working
- Global work-abroad flexibility, up to one month per year
- Enhanced Parental Leave
- One paid Volunteer Day
- Employee referral bonus
- Mental Health First Aiders programme
- STEM Ambassador Programme Partnership
Basis Technologies is proud to be an Equal Opportunities Employer and we encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation.
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UX Designer in Bracknell employer: Basis Technologies
At Basis Technologies, we pride ourselves on being a Great Place to Work certified employer, offering a dynamic and supportive work culture that fosters collaboration and innovation. As an Enterprise Account Executive based in the UK with minimal travel requirements, you will enjoy a balanced work-life environment while having access to extensive training and growth opportunities within the rapidly evolving AI landscape. Join us to be part of a forward-thinking team that values your contributions and empowers you to drive meaningful change across the SAP ecosystem.
StudySmarter Expert Advice🤫
We think this is how you could land UX Designer in Bracknell
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Basis Technologies for a UX Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Basis Technologies before they go live!
We think you need these skills to ace UX Designer in Bracknell
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like UX Designer at Basis Technologies, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Basis Technologies does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Basis Technologies. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Basis Technologies.
How to prepare for a job interview at Basis Technologies
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Basis Technologies, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Basis Technologies might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Basis Technologies!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Basis Technologies is looking for.
