At a Glance
- Tasks: Drive client relationships and revenue growth while managing a diverse portfolio of accounts.
- Company: Dynamic agency focused on insights and client success.
- Benefits: Competitive salary, professional development, and a vibrant work culture.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be a key player in shaping client success and driving strategic growth.
- Qualifications: Experience in client management and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
This is a senior, client-facing role with clear accountability for revenue generation and account growth. It is centred on developing relationships, identifying opportunities, and ensuring clients derive maximum value from our partnership. The role will involve working across a diverse client base, including both large, well-known brands and smaller, high-potential organisations, particularly within retail and media and entertainment. Success in this role is defined by consistently achieving or exceeding financial targets. It involves building strong, long-term client relationships that drive repeat and expanded business, being recognised internally as a key contributor to commercial success and actively contributing to the organisation’s broader strategic growth objectives.
Role Responsibilities
- Owning and delivering against financial targets agreed at the start of the financial year
- Identifying and converting opportunities for organic account growth, including upsell and cross-sell initiatives
- Leading the development of proposals, pitches, and RFP responses, drawing on internal expertise as required
- Maintaining a forward-looking view of each account to ensure a consistent pipeline of opportunities
- Taking full accountability for the commercial performance and growth trajectory of assigned accounts
Client Leadership & Relationship Management
- Developing trusted advisor relationships with senior client stakeholders
- Gaining a deep understanding of client business objectives and translating these into insight-led opportunities
- Providing proactive thinking and thought leadership, beyond responding to immediate briefs
- Ensuring a consistently high standard of client experience and satisfaction
- Taking ownership of any client issues and resolving them effectively and professionally
Internal Collaboration & Leadership
- Work closely with internal delivery teams to ensure high-quality outputs
- Engage appropriate internal specialists to support proposals and client discussions
- Collaborate with senior stakeholders, including the Head of New Business, to align on commercial strategy
- Contribute to the broader strategic direction of the business as part of the senior leadership team
Skills & Experience
- Extensive experience within a research agency or insights environment
- Proven track record of managing and growing client accounts commercially
- Experience working with senior client stakeholders and managing complex relationships
- Strong understanding of a range of research methodologies (quantitative and qualitative)
- Demonstrated ability to deliver against revenue and GP targets
- Excellent communication, presentation, and stakeholder management skills
We are seeking individuals who:
- Take ownership and accountability for their performance and results
- Are commercially focused and motivated by growth
- Demonstrate a proactive approach to identifying and creating opportunities
- Thrive in a fast-paced, high-expectation setting
- Contribute positively to a culture of excellence and continuous improvement
Client Lead in London employer: Basis Global
As a Client Lead at our company, you will be part of a dynamic and innovative team that values collaboration and excellence. We offer a supportive work culture that prioritises employee growth through continuous learning opportunities and mentorship, ensuring you can thrive in your career. Located in a vibrant area with access to diverse clients in retail and media, you'll enjoy the unique advantage of working with both established brands and emerging organisations, all while contributing to our strategic growth objectives.
StudySmarter Expert Advice🤫
We think this is how you could land Client Lead in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Client Lead at Basis Global, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Basis Global. Tailor your message to explain why you’re drawn to them and how you can contribute as a Client Lead. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Client Lead in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Basis Global:When writing your cover letter, make sure to tailor your message specifically for Basis Global. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Basis Global
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Basis Global that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Basis Global that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Basis Global’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
