At a Glance
- Tasks: Create a welcoming atmosphere and manage the front desk at our hair and beauty salon.
- Company: Join Basingstoke College of Technology, a leading further education college.
- Benefits: Enjoy competitive pay, discounts, free gym access, and professional development opportunities.
- Other info: Flexible hours with a supportive team and excellent career growth potential.
- Why this job: Be the friendly face of our salon and enhance client experiences while building your career.
- Qualifications: Customer service skills and a passion for the beauty industry are essential.
Hair & Beauty Salon Receptionist - you'll play a key role in creating a welcoming atmosphere and ensuring a smooth experience for all our clients. You'll manage the front desk, answer client inquiries, and provide excellent customer service, all while keeping the salon running.
Please note: Applicants must have current authorisation to work in the UK, as we do not offer sponsorship. You will be asked to provide evidence of your qualifications before you are invited to interview.
This role is employed by Basingstoke College of Technology Professional Services Limited - BPS are a subsidiary of BCoT.
We have some amazing benefits on offer:
- Member of The People's Pension
- Excellent Annual Leave Entitlements, including Bank Holidays and Christmas Closure
- Discount on Major Retailers via BCoT App
- Free Onsite Parking
- Free On-site Gym
- Nursery, Restaurants, Barbering & Hair & Beauty Discounts
- Season Ticket Loans (restrictions apply)
- Cycle to Work Scheme (restrictions apply)
- Opportunity to complete professional qualifications relevant to your position at no additional cost (restrictions apply)
- Wellbeing: Wellbeing Day, Summer Staff Barbeque, Christmas Staff Luncheon, 24 hour access to EAP, Free Annual Flu Jab
About Us: Established in 1947, Basingstoke College of Technology (BCoT) is a leading further education college located in North Hampshire. We are dedicated to “Building Careers of Tomorrow” by offering a comprehensive range of full and part-time advanced technical qualifications, apprenticeships, higher education, and professional courses.
BCoT is an equal opportunities employer; we welcome enquiries from everyone and value diversity in our workforce. We are proud to be rated Ofsted “outstanding” for behaviour and attitudes, personal development and adult learning programmes. Additionally, we hold a ‘strong’ rating in skills, the highest award possible, reflecting our commitment to excellence for both our students and our staff.
Basingstoke College of Technology is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. The postholder is expected to share this commitment, adhere to all College safeguarding and child protection policies, complete mandatory training, and report any concerns promptly.
Evening Receptionist in Basingstoke employer: Basingstoke College of Technology
Basingstoke College of Technology is an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration within the Hospitality Department. As a part-time Chef Lecturer, you will have the opportunity to inspire and develop students while enjoying flexible working hours and access to professional development resources, all within a supportive educational environment that values industry connections.
Contact Details:
Basingstoke College of Technology Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Evening Receptionist in Basingstoke
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Basingstoke College of Technology and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Basingstoke College of Technology and let us see your personality shine through!
We think you need these skills to ace Evening Receptionist in Basingstoke
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Basingstoke College of Technology.
Get Familiar with Our Brand:Before applying, take some time to learn about Basingstoke College of Technology and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Basingstoke College of Technology
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Basingstoke College of Technology.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Basingstoke College of Technology will surely appreciate.
