At a Glance
- Tasks: Be the go-to person for IT support, troubleshooting issues and helping users with tech problems.
- Company: Join Basingstoke and Deane Borough Council's dynamic IT team.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Other info: Work in a collaborative atmosphere while adhering to ITIL standards.
- Why this job: Make a difference by enhancing user experience and delivering top-notch customer service.
- Qualifications: Strong communication skills and a passion for technology are essential.
The predicted salary is between 31500 - 38500 £ per year.
Basingstoke and Deane Borough Council is seeking a Service Desk Support Analyst to join its IT team.
You’ll be the first point of contact for staff, elected members and external agencies, troubleshooting issues, handling incidents, and supporting desktop, mobile and telephony systems.
You’ll work to ITIL standards, deliver excellent customer service, and collaborate across projects while maintaining security and access controls.
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Service Desk Analyst – IT Support & User Experience in Basingstoke employer: Basingstoke and Deane Borough Council
Basingstoke and Deane Borough Council is an excellent employer for those seeking a fulfilling role as a Cleansing Operative, offering a supportive work culture that values community service and employee development. With generous benefits including a local government pension scheme, funded healthcare, and opportunities for professional training, employees can thrive both personally and professionally while contributing to the cleanliness and safety of their local area. The council's commitment to equal opportunities and support for diverse applicants further enhances its reputation as a desirable workplace.
Contact Details:
Basingstoke and Deane Borough Council Recruitment Team
