Recovery and Enforcement Team Leader (993) in Basingstoke

Recovery and Enforcement Team Leader (993) in Basingstoke

Basingstoke Full-Time No working from home possible
Basingstoke and Deane Borough Council

At a Glance

  • Tasks: Lead a dynamic team to recover vital local revenues and improve community services.
  • Company: Join Basingstoke and Deane Borough Council, a supportive and forward-thinking organisation.
  • Benefits: Generous leave, pension scheme, discounts, and funded training opportunities.
  • Other info: Hybrid working arrangements with excellent career growth potential.
  • Why this job: Make a real impact in your community while advancing your career in revenues.
  • Qualifications: Experience in revenue recovery and strong leadership skills required.

Recovery and Enforcement Team Leader

Lead a high-performing team and make a real difference to the collection of vital local revenues.

We are seeking an experienced revenues professional to join our award-winning Revenues Service and play a pivotal role in leading high-performing collection and recovery services across the borough.

As our Recovery and Enforcement Team Leader, you will lead a dedicated and knowledgeable team responsible for the recovery of Council Tax, Business Rates and Housing Benefit Overpayments. You'll have the opportunity to shape performance, drive continuous improvement and help ensure the Council continues to deliver essential services to residents.

We're looking for someone who combines strong technical knowledge with excellent leadership skills and enjoys supporting others to achieve their best. If you're ready to take the next step in your revenues career and want a role where your expertise will have a visible impact.

What you'll be doing

  • Leading and developing a high-performing Recovery and Enforcement Team.
  • Managing the recovery of Council Tax, Business Rates and Housing Benefit Overpayment debt.
  • Ensuring recovery action is taken in accordance with legislation, Council policies and agreed timescales.
  • Supporting service improvement and helping maximise collection performance.
  • Preparing and presenting Committal Court proceedings at the Magistrates' Court.
  • Working collaboratively with colleagues and partners to deliver positive outcomes for residents and the Council.

What we're looking for

  • Experience of Council Tax, Business Rates and Housing Benefit Overpayment recovery.
  • Strong knowledge of recovery and enforcement legislation.
  • Excellent communication, decision-making and leadership skills.
  • Experience preparing and presenting legal or court documentation within a Revenues environment.
  • Ability to attend Council offices a minimum of three days per week as part of our hybrid working arrangements.

Why join us?

At Basingstoke and Deane Borough Council, you'll be joining a supportive, forward-thinking organisation that invests in its people and values professional development.

We are proud to be an equal opportunities employer and welcome applications from all sections of our community.

What benefits do we offer?

  • Generous annual leave allowance plus bank holidays
  • Local government pension scheme and Life Assurance
  • Salary sacrifice schemes for bicycles and electric cars
  • Access to discounts at nationwide retailers through our ‘BOOST’ perks discount site
  • Funded healthcare cash plan including optical and dental cover
  • Free flu vaccination vouchers
  • Access to a free and confidential employee assistance program
  • Support towards a variety of training, including professional qualifications, apprenticeships and wider technical and soft skill development courses

We are an equal opportunities employer and welcome applications from all sections of our community.

The council signs up to the Disability Confident scheme (formerly known as the ‘Two Ticks’ scheme). If you have declared a disability on the application form we can guarantee you an interview if you meet the essential criteria for the job.

Basingstoke and Deane Borough Council is undertaking Local Government Reorganisation, transitioning from a two-tier structure to new unitary councils from April 2028. If you are employed by Basingstoke and Deane Borough Council as of 1 April 2028, your role will transfer to one of the new organisations on your existing terms and conditions. This change is part of a wider move to support local devolution and strengthen powers within our communities. For further information please visit New Councils Decision

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Recovery and Enforcement Team Leader (993) in Basingstoke employer: Basingstoke and Deane Borough Council

Basingstoke and Deane Borough Council is an excellent employer for those seeking a fulfilling role as a Cleansing Operative, offering a supportive work culture that values community service and employee development. With generous benefits including a local government pension scheme, funded healthcare, and opportunities for professional training, employees can thrive both personally and professionally while contributing to the cleanliness and safety of their local area. The council's commitment to equal opportunities and support for diverse applicants further enhances its reputation as a desirable workplace.

Basingstoke and Deane Borough Council

Contact Details:

Basingstoke and Deane Borough Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Recovery and Enforcement Team Leader (993) in Basingstoke

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