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- Tasks: Assess housing applications and manage the choice-based lettings system.
- Company: Join Basingstoke and Deane Borough Council, a supportive local government team.
- Benefits: Generous leave, pension scheme, discounts, and funded training opportunities.
- Other info: Equal opportunities employer committed to inclusivity and support.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Experience in a fast-paced front-line service is essential.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Basingstoke and Deane Borough Council maintains the housing register for over 25 Housing Associations with housing stock in our Borough. We are looking for a Housing Register Officer to join our busy team to assess individual applications to join the housing register and administer the councilâs choice-based lettings system.
Responsibilities
- Assess individual applications to join the housing register.
- Administer the councilâs choiceâbased lettings system.
- Provide an excellent service to a wide range of customers, including vulnerable adults.
Qualifications
- Proven experience of working within a pressurised frontâline service.
Benefits
- Generous annual leave allowance plus bank holidays.
- Local government pension scheme and Life Assurance.
- Salary sacrifice schemes for bicycles and electric cars.
- Access to discounts at nationwide retailers through the âBOOSTâ perks discount site.
- Funded healthcare cash plan including optical and dental cover.
- Free flu vaccination vouchers.
- Access to a free and confidential employee assistance program.
- Support towards a variety of training, including professional qualifications, apprenticeships, and wider technical and softâskill development courses.
Basingstoke and Deane Borough Council is an equal opportunities employer and welcomes applications from all sections of our community. The council also signs up to the Disability Confident scheme (formerly known as the âTwo Ticksâ scheme). If you have declared a disability on the application form we can guarantee you an interview if you meet the essential criteria for the job.
Housing Register Officer - Part Time (934) in Basingstoke employer: Basingstoke and Deane Borough Council
Contact Detail:
Basingstoke and Deane Borough Council Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Housing Register Officer - Part Time (934) in Basingstoke
â¨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Basingstoke and Deane Borough Council. A friendly chat can give you insights and maybe even a foot in the door.
â¨Tip Number 2
Prepare for the interview by brushing up on your knowledge of choice-based lettings systems. We want you to show that youâre not just a good fit but the perfect fit for the role!
â¨Tip Number 3
Practice your customer service skills! Since you'll be dealing with a wide range of customers, including vulnerable adults, demonstrating empathy and understanding during interviews will set you apart.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Register Officer - Part Time (934) in Basingstoke
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your application to highlight your experience in front-line services. We want to see how your skills match the role of a Housing Register Officer, so donât hold back on showcasing your relevant experience!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences that relate to the job.
Show Your Customer Service Skills: Since this role involves providing excellent service to a diverse range of customers, make sure to include examples of how you've successfully dealt with various customer needs in the past. We love to see your people skills in action!
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, itâs super easy to do!
How to prepare for a job interview at Basingstoke and Deane Borough Council
â¨Know Your Stuff
Make sure you understand the role of a Housing Register Officer and the responsibilities that come with it. Familiarise yourself with the housing register process and the choice-based lettings system. This will help you answer questions confidently and show that you're genuinely interested in the position.
â¨Showcase Your Customer Service Skills
Since you'll be providing an excellent service to a wide range of customers, think of examples from your past experiences where you've successfully dealt with challenging situations or vulnerable individuals. Be ready to discuss how you can apply those skills in this role.
â¨Prepare for Pressure
Working in a pressurised front-line service is part of the job. Think about times when you've thrived under pressure and how you managed your workload. Sharing these experiences will demonstrate your ability to handle the demands of the role effectively.
â¨Ask Thoughtful Questions
At the end of the interview, donât forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the council is the right fit for you.