At a Glance
- Tasks: Ensure rooms are spotless and provide personalised service to guests.
- Company: Join the vibrant Basil Street team in Knightsbridge.
- Benefits: Enjoy a competitive salary, meal allowance, and extensive discounts.
- Other info: Opportunities for development and fun social events await!
- Why this job: Be part of a dynamic team and make guests feel at home.
- Qualifications: Passion for cleanliness and excellent customer service skills.
The predicted salary is between 29870 - 29870 € per year.
We are currently looking for a passionate Room Attendant (Self-checker) to join our Basil Street team on a permanent basis with an immediate start.
Location: Knightsbridge, one‑minute walk from Knightsbridge station.
Salary & Benefits:
- £29,870 per annum + discretionary meal allowance
- Pension scheme with company contributions
- 50% discount in all our restaurants and Spa’s across our properties
- Team member and Friends & Family rates across our properties
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Interest free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support and virtual wellbeing
- Bike to work scheme
- Complimentary laundry
- Access to development plans, apprenticeships and world‑class management development programmes including educational sponsorship
- Recommend a Friend incentive
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
Responsibilities:
- Daily sign‑in and sign‑out for a key and a bucket and follow departmental SOP
- Clean and check allocated rooms to the highest standards following departmental SOP
- Ensure focus is maintained on Quality Spot Checks
- Liaise and follow up work requests with Floor Supervisor, Porters, Duty Engineer, Office Coordinator
- Conduct daily Spring Clean in allocated room following departmental SOP
- Personalise the service to our guests by using guest history where possible
You will be required to work 40 hours per week on a shift rota. All applicants must be legally eligible to work in the UK.
Room Attendant (Self Checker) employer: Basil Street
Join our Basil Street team as a Room Attendant (Self-checker) and experience a vibrant work culture in the heart of Knightsbridge, just a minute's walk from the station. We offer competitive salaries, extensive benefits including discounts across our properties, and opportunities for personal and professional growth through development plans and management programmes. With a focus on employee wellbeing and recognition, we ensure that our team members feel valued and supported in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant (Self Checker)
✨Tip Number 1
Get to know the company culture! Before your interview, check out our website and social media to see what we're all about. This will help you tailor your answers and show us you're genuinely interested in being part of the Basil Street team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills as a Room Attendant can shine through, especially when it comes to maintaining high cleaning standards and personalising guest experiences.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows us that you take the opportunity seriously and are ready to represent our brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you're enthusiastic about the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Room Attendant (Self Checker)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Room Attendant role shine through. We want to see that you’re excited about joining our Basil Street team and making a difference in our guests' experiences.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Room Attendant role. Remember, less is often more!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Basil Street
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Room Attendant (Self-checker). Familiarise yourself with the daily tasks, such as cleaning and checking rooms to the highest standards. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is crucial. Prepare examples from your past experiences where you've excelled in maintaining high standards. Whether it’s ensuring cleanliness or personalising guest services, be ready to share specific stories that highlight your skills.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the company culture at Basil Street. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Even though the role is hands-on, showing that you take the interview seriously by looking presentable can set a positive tone for the conversation.
