At a Glance
- Tasks: Ensure rooms are spotless and provide personalised service to guests.
- Company: Join the vibrant Basil Street team in Knightsbridge.
- Benefits: Enjoy a competitive salary, discounts, and wellness support.
- Other info: Opportunities for development and fun social events await!
- Why this job: Be part of a dynamic team and make guests feel at home.
- Qualifications: Passion for cleanliness and customer service.
The predicted salary is between 29870 - 29870 £ per year.
We are currently looking for a passionate Room Attendant (Self-checker) to join our Basil Street team on a permanent basis with an immediate start.
Location: Knightsbridge, one‑minute walk from Knightsbridge station.
Salary & Benefits
- £29,870 per annum + discretionary meal allowance
- Pension scheme with company contributions
- 50% discount in all our restaurants and Spa’s across our properties
- Team member and Friends & Family rates across our properties
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Interest free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support and virtual wellbeing
- Bike to work scheme
- Complimentary laundry
- Access to development plans, apprenticeships and world‑class management development programmes including educational sponsorship
- Recommend a Friend incentive
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
Responsibilities
- Daily sign‑in and sign‑out for a key and a bucket and follow departmental SOP
- Clean and check allocated rooms to the highest standards following departmental SOP
- Ensure focus is maintained on Quality Spot Checks
- Liaise and follow up work requests with Floor Supervisor, Porters, Duty Engineer, Office Coordinator
- Conduct daily Spring Clean in allocated room following departmental SOP
- Personalise the service to our guests by using guest history where possible
You will be required to work 40 hours per week on a shift rota. All applicants must be legally eligible to work in the UK.
Room Attendant (Self Checker) in London employer: Basil Street
Join our Basil Street team as a Room Attendant (Self-checker) and experience a vibrant work culture in the heart of Knightsbridge, just a minute's walk from the station. We offer competitive salaries, generous benefits including a discretionary meal allowance, extensive discounts across our properties, and access to world-class development programmes to support your career growth. With a focus on employee wellbeing and recognition, you'll be part of a supportive team that values your contributions and encourages you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant (Self Checker) in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out our website and social media. Understanding our vibe will help you connect with the team and show that you're genuinely interested in being part of the Basil Street family.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing how you can contribute as a Room Attendant.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, and showing that you care about your appearance reflects your commitment to the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Room Attendant (Self Checker) in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the Room Attendant role shine through. We want to see that you’re excited about joining our Basil Street team and providing top-notch service to our guests.
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get a quick understanding of who you are and what you bring to the table.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Basil Street
✨Know Your Stuff
Before the interview, make sure you understand the role of a Room Attendant (Self-checker) inside out. Familiarise yourself with the daily responsibilities and the importance of following SOPs. This will show your potential employer that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is key. During the interview, be prepared to discuss specific examples from your past experiences where you've demonstrated this skill. Whether it’s ensuring cleanliness or personalising guest services, highlight how you’ve gone above and beyond in your previous roles.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
✨Be Yourself
While it's important to be professional, don’t forget to let your personality shine through. The hiring team is looking for someone who fits well with their culture, so being authentic can help you stand out. Share your passion for hospitality and how you connect with guests to create memorable experiences.
