At a Glance
- Tasks: Lead a vibrant team, ensuring exceptional service and guest satisfaction at our luxury apartments.
- Company: Join a top-rated apartment in London, known for its positive and inclusive culture.
- Benefits: Enjoy competitive salary, discounts, private medical insurance, and extensive development opportunities.
- Other info: Immediate start available; join us in creating memorable experiences for our guests!
- Why this job: Be part of a fun environment where your energy makes a real difference every night.
- Qualifications: Passion for hospitality and strong communication skills are essential.
The predicted salary is between 24800 - 25100 £ per year.
Join the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Night Supervisor at the 15 Basil Street Apartments, located in Knightsbridge, one minute walk from the Knightsbridge station.
Some of our fabulous benefits you will enjoy as a Night Supervisor are:
- Salary: £29,870 per annum + discretionary meal allowance
- Pension scheme with company contributions
- 50% discount in all our restaurants and Spa’s across our properties
- Team member and Friends & Family rates across our properties
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Interest free season ticket loan
- Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
- Bike to work scheme
- Complimentary laundry
- Free meals on duty
- Access to development plans, apprenticeships and world-class management development programmes including educational sponsorship
- Recommend a Friend incentive
- Opportunity to join our taskforces to contribute to the business focuses, community and environment
- Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Night Supervisor to join our Basil Street team on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences.
As a Night Supervisor, your main duties and expectations for the role will include:
- Be present in the lobby when required, greeting and assisting guests in a polite and friendly manner in line with our LQA & AA Standards
- Undertake general office duties, including correspondence, emails, filing and switchboard to ensure the smooth running of the reception area.
- Maintain exceptional standards for front-of-house presentation.
- Comply with and ensure that all Safe Systems of Works (SSOW) are always adhered to and report any maintenance issues accordingly.
- Good Opera Cloud knowledge and competence in check-in, check-out, and night audit duties.
- To be fully aware of all roles within the department to cover any absences if necessary (day and night)
You will be required to work 40 hours per week, on a shift rota. All applicants must be legally eligible to work in the UK.
Night Supervisor in London employer: Basil Street
Basil Street Apartments is an exceptional employer, offering a vibrant work culture in the heart of Knightsbridge, London. As a Night Concierge, you will not only enjoy a competitive salary and generous benefits package but also have access to continuous development opportunities that foster personal and professional growth. Join our dedicated team and be part of creating unforgettable five-star experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Night Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Night Supervisor role.
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional for your interview. First impressions matter, and showing that you care about your appearance can set a positive tone for the rest of the conversation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the Night Supervisor position!
We think you need these skills to ace Night Supervisor in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you bring positive energy to a team.
Tailor Your Application:Make sure to tailor your application specifically for the Night Supervisor role. Highlight your relevant experience and skills that align with our expectations, like your knowledge of Opera Cloud and front-of-house presentation.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at 15 Basil Street Apartments.
How to prepare for a job interview at Basil Street
✨Know the Company Culture
Before your interview, take some time to understand the company culture at the 15 Basil Street Apartments. They value positivity and a fun environment, so think about how you can demonstrate your own positive energy and how it aligns with their values.
✨Showcase Your Customer Service Skills
As a Night Supervisor, you'll be greeting and assisting guests. Prepare examples from your past experiences where you've gone above and beyond for customers. This will show that you can deliver the five-star service they expect.
✨Familiarise Yourself with Opera Cloud
Since good knowledge of Opera Cloud is essential for this role, brush up on your skills before the interview. If you have experience with similar systems, be ready to discuss how you can quickly adapt to their specific processes.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the company. For instance, ask about the team dynamics or how they support employee development. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
