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For Companies At a Glance
- Tasks: Support customers with IT issues, from desktop to cloud solutions.
- Company: Join a dynamic Managed IT Services team focused on innovation.
- Benefits: Enjoy flexible working options and great corporate perks.
- Why this job: Be part of a fast-paced environment that values growth and learning.
- Qualifications: No specific experience required; just a passion for technology!
- Other info: Opportunities for career advancement in a supportive team.
The predicted salary is between 28800 - 48000 £ per year.
We are looking for more than one IT Support Engineer for our growing busy Managed IT Services team!
Both are exciting and busy roles, with varied activities, supporting customer end users and systems.
Depending on skills, you might be more desktop support orientated, or have a wider IT Support Engineer role, covering MS 365, Cloud, Networks, Backups and Servers and Cyber Security.
IT Support Engineer employer: Basic Business Systems Ltd
Contact Detail:
Basic Business Systems Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as MS 365, Cloud services, and Cyber Security. Having hands-on experience or relevant certifications in these areas can significantly boost your chances of standing out.
✨Tip Number 2
Network with current IT Support Engineers or professionals in the Managed IT Services sector. Engaging with them on platforms like LinkedIn can provide you with insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare for technical interviews by practising common troubleshooting scenarios related to desktop support and network issues. Being able to demonstrate your problem-solving skills in real-time can make a strong impression.
✨Tip Number 4
Showcase your soft skills during any interactions, as communication and customer service are key in IT support roles. Be ready to discuss how you've effectively resolved user issues in the past.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific skills and responsibilities required for the IT Support Engineer position. Tailor your application to highlight relevant experience in desktop support, MS 365, Cloud, Networks, Backups, Servers, and Cyber Security.
Craft a Tailored CV: Create a CV that emphasises your technical skills and experiences related to IT support. Include specific examples of past roles where you provided support, resolved issues, or implemented solutions that align with the job requirements.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are a good fit for their Managed IT Services team and how your background aligns with their needs. Be sure to include any relevant certifications or training.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in an IT support role.
How to prepare for a job interview at Basic Business Systems Ltd
✨Show Your Technical Skills
Be prepared to discuss your technical expertise in areas like MS 365, Cloud services, and Cyber Security. Bring examples of past experiences where you successfully resolved IT issues or improved systems.
✨Demonstrate Problem-Solving Abilities
IT Support Engineers often face unexpected challenges. Be ready to share specific instances where you identified a problem, analysed it, and implemented a solution effectively.
✨Communicate Clearly
Since you'll be supporting end users, strong communication skills are essential. Practice explaining technical concepts in simple terms, as you may need to assist non-technical users during your role.
✨Research the Company
Familiarise yourself with the company's services and values. Understanding their approach to Managed IT Services will help you tailor your responses and show genuine interest in the role.
