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For Companies At a Glance
- Tasks: Support customers with IT issues, from desktop to cloud solutions.
- Company: Join a dynamic Managed IT Services team that values growth and innovation.
- Benefits: Enjoy flexible working options and a range of corporate perks.
- Why this job: Be part of a fast-paced environment where your skills can shine and make an impact.
- Qualifications: No specific experience required; just a passion for technology and problem-solving.
- Other info: Opportunities for training and career advancement in the tech field.
The predicted salary is between 28800 - 48000 £ per year.
We are looking for more than one IT Support Engineer for our growing busy Managed IT Services team! Both are exciting and busy roles, with varied activities, supporting customer end users and systems.
Depending on skills, you might be more desktop support orientated, or have a wider IT Support Engineer role, covering MS 365, Cloud, Networks, Backups and Servers and Cyber Security.
IT Support Engineer employer: Basic Business Systems Ltd
Contact Detail:
Basic Business Systems Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as MS 365, Cloud services, and Cyber Security. Having hands-on experience or relevant certifications in these areas can significantly boost your chances of standing out.
✨Tip Number 2
Network with current IT Support Engineers or professionals in the Managed IT Services sector. Engaging with them on platforms like LinkedIn can provide you with insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare for technical interviews by practising common troubleshooting scenarios and questions related to desktop support and network issues. Being able to demonstrate your problem-solving skills in real-time will impress interviewers.
✨Tip Number 4
Showcase your customer service skills during the interview process. As an IT Support Engineer, you'll be interacting with end users, so highlighting your ability to communicate effectively and empathise with users will be crucial.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially with desktop support, MS 365, cloud services, networks, backups, servers, and cyber security. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: Write a cover letter that explains why you are interested in the IT Support Engineer role. Mention your passion for technology and how your skills align with the company's needs. Be sure to address any specific requirements mentioned in the job description.
Showcase Problem-Solving Skills: In your application, include examples of how you've successfully resolved technical issues in the past. This will demonstrate your ability to handle the varied activities expected in the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in IT support roles.
How to prepare for a job interview at Basic Business Systems Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with various IT systems, especially MS 365, Cloud services, and Cyber Security. Highlight specific projects or challenges you've faced and how you resolved them.
✨Demonstrate Problem-Solving Abilities
IT Support Engineers often face unexpected issues. Be ready to share examples of how you've approached troubleshooting in the past, focusing on your analytical thinking and resourcefulness.
✨Emphasise Customer Service Skills
Since the role involves supporting end users, it's crucial to demonstrate your ability to communicate effectively and empathetically. Share experiences where you successfully assisted users with technical problems.
✨Research the Company and Its Services
Familiarise yourself with the company's offerings and values. Understanding their Managed IT Services will help you tailor your responses and show genuine interest in the role.
