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For Companies At a Glance
- Tasks: Support customers with IT issues, from desktop to cloud solutions.
- Company: Join a dynamic Managed IT Services team that values innovation and growth.
- Benefits: Enjoy flexible working options and a range of corporate perks.
- Why this job: Be part of a fast-paced environment where your skills can shine and make a difference.
- Qualifications: No specific experience required; just a passion for technology and problem-solving.
- Other info: Opportunities for training and career advancement in a supportive team.
The predicted salary is between 28800 - 48000 £ per year.
We are looking for more than one IT Support Engineer for our growing busy Managed IT Services team! Both are exciting and busy roles, with varied activities, supporting customer end users and systems.
Depending on skills, you might be more desktop support orientated, or have a wider IT Support Engineer role, covering MS 365, Cloud, Networks, Backups and Servers and Cyber Security.
IT Support Engineer employer: Basic Business Systems Ltd
Contact Detail:
Basic Business Systems Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as MS 365, Cloud services, and Cyber Security. Having hands-on experience or relevant certifications in these areas can set you apart from other candidates.
✨Tip Number 2
Network with current IT Support Engineers or professionals in the Managed IT Services sector. Engaging with them on platforms like LinkedIn can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare for potential technical interviews by brushing up on common troubleshooting scenarios and support ticket resolutions. Being able to demonstrate your problem-solving skills in real-time can impress interviewers.
✨Tip Number 4
Showcase your soft skills during the interview process, especially communication and customer service abilities. As an IT Support Engineer, you'll be interacting with end users, so demonstrating empathy and clarity is crucial.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, especially with desktop support, MS 365, Cloud services, and Cyber Security. Use specific examples to demonstrate your skills and achievements in these areas.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you are interested in the IT Support Engineer position and how your background aligns with the responsibilities outlined in the job description.
Showcase Technical Skills: In your application, clearly list your technical skills related to the role. Include any certifications or training you have in networks, backups, servers, and other relevant technologies that would make you a strong candidate.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Basic Business Systems Ltd
✨Showcase Your Technical Skills
Make sure to highlight your technical expertise during the interview. Be prepared to discuss your experience with MS 365, cloud services, networks, backups, servers, and cyber security. Providing specific examples of past projects or challenges you've tackled will demonstrate your capability.
✨Understand the Company’s Services
Research the Managed IT Services team and understand the range of services they offer. This knowledge will help you tailor your answers and show that you're genuinely interested in the role and the company.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about common IT issues you’ve encountered and how you resolved them. This will showcase your practical experience and ability to think on your feet.
✨Demonstrate Excellent Communication Skills
As an IT Support Engineer, communication is key. Be ready to explain complex technical concepts in simple terms. Show that you can effectively communicate with both technical and non-technical users, as this will be crucial in supporting customer end users.
