At a Glance
- Tasks: Lead a dynamic team, deliver exceptional customer service, and manage daily store operations.
- Company: Join ThruDark, a brand that values humility, unity, and integrity.
- Benefits: Competitive pay, ThruDark kit vouchers, and a supportive workplace culture.
- Other info: Flexible hours with opportunities for personal growth and development.
- Why this job: Be part of an exciting new store launch at Battersea Power Station.
- Qualifications: Experience in retail supervision and strong leadership skills required.
The predicted salary is between 11.7 - 14.3 £ per hour.
ENDEAVOUR THROUGH ADVERSITY
Job Title
Store Supervisor
Reports to
Store Manager
Location
Battersea Power Station
Contract
Permanent Part Time 15 hours Fully Flexible Weekend Position
About the Role
Thru Dark is recruiting for a Store Supervisor to support the launch and operation of our new store at Battersea Power Station.
This is a customer-facing role suited to a confident, driven individual with strong interpersonal and leadership skills.
As Store Supervisor, you will play a key role in the daily running of the store - leading by example on the shop floor, ensuring exceptional customer service, maintaining operational standards, and supporting your team to deliver a best-in-class retail experience.
You’ll uphold the Thru Dark values of Humility, Unity and Integrity while inspiring those around you to do the same.
Key Responsibilities
- Lead by example, delivering excellent customer service and a positive in-store experience.
- Motivate and guide the team to achieve sales and performance targets.
- Support daily store operations, including opening and closing duties, cash handling and stock management.
- Assist with product presentation and visual merchandising to maintain brand standards.
- Manage and resolve customer queries professionally and efficiently.
- Work collaboratively with the Store Manager on commercial decisions and operational improvements.
- Ensure compliance with health and safety regulations and company procedures.
- Maintain a clean, organised, and welcoming sales environment.
- Demonstrate strong product knowledge and enthusiasm for the brand.
About You
- Proven experience in a supervisory or senior sales role within premium or performance retail.
- Excellent communication and leadership skills.
- Ability to work flexibly, including evenings, weekends, and bank holidays.
- Commercial awareness and a proactive attitude.
- Strong organisational and multitasking abilities. Confidence using POS systems and basic MS Office.
Desirable but not essential
- Experience working with premium or technical apparel (outdoor, tactical, performance, or lifestyle brands).
- Experience handling VIP or high-value customers.
- Personal interest in outdoor pursuits, fitness, adventure.
- In Return
- Be part of a passionate, high-performing retail team during an exciting new launch.
- Competitive hourly rate.
- Thru Dark kit vouchers throughout the contract.
- All the latest tech & software you need to perform your role.
- Enhanced pension scheme.
- Supportive and inclusive workplace culture.
- Our Commitment
- We are committed to creating a diverse environment and are proud to be an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
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Store Supervisor - ThruDark employer: baseskillsacademy
At baseskillsacademy, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to excel. As a Premium Chocolate Retail Lead, you will not only have the chance to inspire your team but also benefit from comprehensive training and development opportunities tailored to enhance your career in luxury retail. Located in a bustling area, our store offers a unique environment where creativity and passion for exceptional customer service thrive, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Store Supervisor - ThruDark
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including baseskillsacademy, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Store Supervisor - ThruDark
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like baseskillsacademy that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at baseskillsacademy will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about baseskillsacademy and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at baseskillsacademy
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at baseskillsacademy, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at baseskillsacademy!
