Mobile HIU Technician - Bring Energy

Job Title

Mobile HIU Technician

Location

London Battersea Power Station

Business Area / Function

Reports to: HIU Team Manager

Working arrangements

Total hours of work are 40 per week, working 8.30am to 5.00pm with a 30‑minute unpaid lunch break, 5 days out of 7. Your working pattern will be determined by the local shift rota. Overtime and on‑call rotas apply to this job role as well.

Benefits

As per grade – please consult HR

Summary

This is a full‑time role for a Mobile HIU Technician in the London area. As a Mobile HIU Technician you will be responsible for the day‑to‑day tasks associated with heat interface units, including planned and reactive maintenance. You will work closely with the service desk team to ensure a high level of service to our residential customers. The team of engineers will have a wide spread of skills and experience, from qualified HIU Technician with years of experience to Junior employees who will be new to the industry. As a fully qualified HIU technician, there will be a chance for you to train/ mentor a Junior Technician. The team will be managed by a HIU Team Manager who is responsible for the overall coordination of the team and will work closely with you to achieve your goals and objectives set together to help you increase your skills and grow within the company.

Responsibilities and Deliverables

• HIU/CIU inspections and reactive maintenance for loss of heat or cooling within the required timeframe of our Residential Supply Agreements.
• Carry out repairs identified during servicing including removal/replacement of pumps, valves, and actuators plus bleeding systems.
• Update work orders in a timely manner and in accordance with company training via our asset management system.
• Liaise with our service desk to ensure any on‑hold jobs are rebooked and closed out as soon as possible.
• Be in charge of your own van stock and responsible to contact management when critical parts are required.
• Work in a safe manner and in accordance with the company’s Health & Safety policy.
• Proactively help and support others to achieve team objectives.
• Perform heat meter works such as replacing batteries, replacing the meter itself, or investigating why error codes are appearing on meters with the internal Metering Team.
• Report PPMs/reactive jobs completed, on hold or requiring further action from other teams on a bi‑weekly basis to management.
• Ensure the company escalation process is understood and followed when further action is required to reinstate heat/cooling to a residential property, outside the remit of your job description (e.g. plant room temperatures are low).
• Deliver a first‑class service to customers.
• Effectively prioritise and perform tasks under pressure.
• Mentor Junior Technicians when required.

Role Requirements

• Proven experience in working in the plumbing or HVAC industry (minimum of two years of experience).
• Ability to work independently or as part of a team.
• Good communication skills, both verbal & written.
• Experience with working in a residential environment.
• Strong technical knowledge and experience in communal and district heating systems.
• Experience in maintenance and troubleshooting of heat interface units (HIUs).
• Preferred but not required to be qualified to ND / City & Guilds / NVQ level 3 in Mechanical (a plus).
• Passion and interest in learning about emerging technologies within the Energy Market and supporting the drive to Net Zero.
• Basic working knowledge of Microsoft Office including Outlook, Excel, Word.
• Full UK driving licence.
• A positive attitude towards work and willingness to get tasks completed on time whilst managing conflicting deadlines.

Candidate Requirements

• Right to work in the UK.
• Full DBS check.

Salary

40-45K depending on experience.

Equal Opportunity Statement

Bring Energy is an equal opportunities employer, encouraging people from all backgrounds and experiences to apply. We welcome the unique contributions people can bring in terms of education, culture, ethnicity, race, sex, gender, age, religion, disability, and sexual orientation.