At a Glance
- Tasks: Welcome customers and help them find wellness products tailored to their needs.
- Company: Join Holland & Barrett, a leader in health and wellness retail.
- Benefits: Enjoy 28 days' holiday, virtual GP access, and discounts on products.
- Other info: Inclusive workplace with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while learning about health and wellness.
- Qualifications: Passion for customer service and a curiosity about health.
The predicted salary is between 14.26 - 14.26 £ per hour.
- Holland & Barrett
- Retail Assistant
- Permanent | 20 hours per week
- £14.26 per hour
- Intro
At Holland & Barrett, we're more than a retailer, we're trusted partners in helping people make health and wellness a way of life.
As a Retail Assistant, you'll play an important role in creating welcoming, inspiring experiences for every customer who walks through our doors.
Whether you're already passionate about wellbeing or simply curious to learn more, we'll give you the training, support and opportunities to build your knowledge and make a real difference every day.
- What you'll be doing
- Welcoming customers and helping them find the right products for their individual wellness goals.
- Recommending products and solutions with confidence while delivering outstanding customer service.
- Keeping shelves fully stocked and merchandising displays to a high standard.
- Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
- Working collaboratively with your team to achieve store goals and create a positive shopping experience.
- Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
- Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.
- What you'll bring
- A genuine passion for helping people and delivering great customer experiences.
- Strong communication skills and a friendly, approachable style.
- Curiosity about health and wellness, with a willingness to learn.
- The ability to stay organised, work as part of a team and adapt in a busy retail environment.
- Confidence using technology, including tablets and digital tools.
Benefits
- 28 days' holiday, including bank holidays.
- Holiday purchase scheme.
- 24/7 Virtual GP access.
- Annual free at-home health testing kit (after 6 months' service).
- Access to our Employee Assistance Programme and Mental Health First Aiders.
- Workplace pension (auto-enrolment applies).
- Life assurance (2x salary after 6 months' service).
- £/€50 colleague product allowance on Holland & Barrett products (after 6 months' service).
- 25% colleague discount in store and online.
- Access to cashback and discounts from a wide range of retailers.
- Free Wellhub membership, with discounted access to gyms, studios and wellbeing apps.
- Cycle to Work scheme.
Please note that vacancies may close early if we receive a high volume of applications.
About Holland & Barrett
For over 150 years, Holland & Barrett has been helping people take positive steps towards better health and wellbeing.
Today, we're proud to be one of Europe's leading health and wellness retailers, combining trusted expertise with evidence-led products and advice to support everybody on their unique wellness journey.
Inclusion & accessibility statement
At Holland & Barrett, we believe diverse perspectives make us stronger.
We're committed to creating an inclusive workplace where everyone feels respected, valued and able to thrive.
If you require any adjustments during the recruitment process, please let us know, we'll be happy to support you.
We use an online interview process designed to help every candidate showcase their strengths. The process is backed by AI but managed by humans.
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Retail Assistant - Holland & Barrett in London employer: baseskillsacademy
At baseskillsacademy, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our employees to excel. As a Premium Chocolate Retail Lead, you will not only have the chance to inspire your team but also benefit from comprehensive training and development opportunities tailored to enhance your career in luxury retail. Located in a bustling area, our store offers a unique environment where creativity and passion for exceptional customer service thrive, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - Holland & Barrett in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like baseskillsacademy, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like baseskillsacademy!
We think you need these skills to ace Retail Assistant - Holland & Barrett in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at baseskillsacademy, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at baseskillsacademy and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show baseskillsacademy that you’re ready to jump in and contribute right away!
How to prepare for a job interview at baseskillsacademy
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
