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For Companies At a Glance
- Tasks: Deliver world-class customer service and manage on-site tasks in a dynamic team.
- Company: Join a global leader in innovative workspaces with exciting career opportunities.
- Benefits: Competitive salary, flexible benefits, ongoing training, and fantastic promotion prospects.
- Why this job: Make a real impact by helping customers and colleagues have a great day at work.
- Qualifications: Great communication skills, positive attitude, and a willingness to learn.
- Other info: Be part of a sustainable company committed to reducing carbon emissions.
The predicted salary is between 26000 - 28000 ÂŁ per year.
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver worldâclass customer service. You will be part of a dynamic team with amazing career opportunities, working regular and sociable hours and with the chance to unleash your full potential.
We will expect you to:
- Give our customers and their guests a warm and friendly welcome, every day.
- Manage a range of onâsite tasks to help our busy workspace run smoothly and happily.
- Above all, help your customers and colleagues have a great day at work.
What We Can Do For You
You are reading the right advert if you are looking for:
- A fun, challenging and rewarding career.
- Awardâwinning induction training and excellent ongoing learning and development.
- Fantastic promotion prospects.
- Generous, achievable incentives and sociable hours.
- Access to a comprehensive range of flexible, personalised workplace benefits that support mental, physical and financial wellbeing.
About You
What really matters is that youâve got the right mindset. Weâll provide everything else for you to build a fantastic career with IWG. All you need to bring is:
- Great communication skills and a love of interacting with people.
- A positive, outgoing and canâdo attitude.
- The ability to take direction, learn new skills and apply them with confidence.
- The motivation to be your best every day â and the determination to be even better tomorrow.
About IWG
With almost 4,000 techâenabled, sustainable and inspiring locations across the world, weâre already seven times the scale of our nearest competitor â and continuing to grow. Weâre uniquely placed to offer the right person exciting career opportunities as we continue pioneering the workspaces of tomorrow.
We are also proud of reducing commutingârelated carbon emissions by getting workers out of their cars and onto their bikes and their feet. Alongside our investments in advanced buildings, this supports our commitment to be carbon neutral â which we achieved in 2023.
We know we can only succeed if we give all our people every opportunity to shine. Thatâs why so many of our most senior leaders started their careers in our centres.
So donât hesitate. Apply today â and letâs work together to help millions of people have a great day at work.
Customer Service Executive in Northfleet employer: Basepoint Business Centres
Contact Detail:
Basepoint Business Centres Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Customer Service Executive in Northfleet
â¨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on IWG. Check out their values and mission. This way, you can show them that you're not just another candidate, but someone who genuinely fits into their vibe.
â¨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when it comes to showcasing your communication skills during the interview.
â¨Tip Number 3
Be ready to share your experiences! Think of specific examples where you've gone above and beyond for customers. This will demonstrate your positive attitude and can-do mindset, which is exactly what IWG is looking for.
â¨Tip Number 4
Donât forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, itâs a great chance to reiterate why youâd be a fantastic fit for the team!
We think you need these skills to ace Customer Service Executive in Northfleet
Some tips for your application đŤĄ
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so donât be afraid to show your enthusiasm for customer service and how you connect with people.
Tailor Your Application: Make sure to tailor your application to the role. Highlight your communication skills and any relevant experience that shows you can deliver world-class customer service. We love seeing how you fit into our dynamic team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, and it helps us understand your qualifications better!
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for this exciting opportunity. We canât wait to hear from you!
How to prepare for a job interview at Basepoint Business Centres
â¨Know the Company Inside Out
Before your interview, take some time to research IWG and its mission. Understand their commitment to sustainability and how they aim to create inspiring workspaces. This knowledge will not only impress your interviewers but also help you align your answers with their values.
â¨Show Off Your People Skills
As a Customer Service Executive, your ability to connect with people is crucial. Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one â this will showcase your can-do attitude and communication skills.
â¨Demonstrate Your Adaptability
In a dynamic environment like IWG, being adaptable is key. Be ready to discuss situations where you've had to learn new skills quickly or adjust to changes on the fly. Highlighting your flexibility will show that you're ready to thrive in their fast-paced setting.
â¨Ask Thoughtful Questions
At the end of the interview, donât forget to ask questions! Inquire about the team culture, training opportunities, or what a typical day looks like for a Customer Service Executive. This shows your genuine interest in the role and helps you determine if itâs the right fit for you.
