Product Manager - ERP Integrations

At Base, our mission is to empower entrepreneurs to succeed in the global e-commerce landscape. We provide a technology platform that revolutionises their online sales operations. Our international team, spanning from Europe to the Americas, delivers a comprehensive, all-in-one solution to thousands of merchants worldwide. We offer seamless integrations with industry leaders, including Amazon, eBay, Shopify, DHL, and FedEx.

However, we are more than just a technology company. We are one of the fastest-scaling platforms in the sector, having achieved 15x growth over the past three years. We cultivate a culture where tangible impact and collaboration are paramount, with our team being the driving force behind our innovation. If you are driven to shape the future of global e-commerce, we invite you to apply. Your opportunity awaits.

Requirements

• Experience as a Product Manager in B2B SaaS - ideally with platform products, APIs, or integration solutions. What matters is a strong understanding of complex structures and working closely with technical teams.
• Knowledge of ERP systems and the business processes they support - no accounting expertise required, but you should be comfortable navigating this world: order-to-cash, invoicing, inventory synchronisation, and financial reporting.
• Experience with international ERP systems - understanding their scale, diversity, and what it's like to work with large volumes of data in complex organisations.
• Technical skills - the ability to read API documentation, discuss system architecture, and translate business needs into concrete technical solutions.
• Platform thinking - the ability to see beyond individual features. A systems-thinking mindset focused on ecosystems and scalable solutions is essential.
• Key technologies and platforms you should be familiar with:

• ERP systems: practical knowledge of at least a few leading systems such as SAP (S/4HANA, Business One), Oracle NetSuite, Microsoft Dynamics 365, and familiarity with players like QuickBooks, Xero, and Sage.
• Integration technologies: understanding of API concepts (REST, SOAP), webhooks, data formats (JSON, XML), and iPaaS (Integration Platform as a Service) platforms.

Responsibilities

• Creating an integration strategy - developing a global approach to integration, including the identification and prioritisation of ERP systems.
• Business process analysis - exploring and mapping processes such as order-to-cash, procure-to-pay, inventory synchronisation, and financial reporting, in order to design integrations that automate work and reduce operational errors.
• Defining use cases - specifying concrete use cases and data flows for each integration, with a focus on usability for roles like accountants, CFOs, and operations managers.
• Collaboration with technology partners - building and nurturing relationships with ERP system providers.
• Technical evaluation and product requirements - assessing the technical capabilities of integrations (APIs, iPaaS, other middleware platforms) and preparing clear, functional requirements in collaboration with the engineering team.

Benefits

• Real Impact: The opportunity to actively shape the global e-commerce market and implement solutions that make a difference.
• Global Team: Inspiring collaboration with passionate professionals from diverse cultures and corners of the world.
• Dynamic Growth: The chance for professional and personal development within a company experiencing a phase of dynamic growth - grow with us!
• Attractive salary and perks package (depending on hiring country).