At a Glance
- Tasks: Care for cats, assist with rehoming, and support volunteers in a friendly environment.
- Company: Join the Cats Protection team making a difference in animal welfare.
- Benefits: Enjoy health benefits, 26 days annual leave, and financial wellbeing support.
- Other info: Flexible hours with opportunities for personal growth in a supportive team.
- Why this job: Make a real impact on the lives of cats and their future families.
- Qualifications: Must have a driving licence, strong communication skills, and a passion for animal welfare.
The predicted salary is between 10000 - 13000 € per year.
Rehoming and Welfare Assistant – Cats Protection
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Location: Mitcham, South London
Work pattern: 31.5 hours per week, 9am-5pm with some Thursdays 12pm-8pm. Working days week 1: Monday, Tuesday, Wednesday, Saturday and Sunday, week 2: Monday, Tuesday, Thursday and Friday
Salary: Up to £20,700 plus £1,630.80 London weighting
Contract: 12 month fixed term contract
Responsibilities
- Carry out cleaning of cat pens, including litter trays, in the various sections of the centre
- Feed and care for cats requiring additional medical or behavioural treatment as required. This also includes handling
- Present a professional and friendly image to customers and visitors
- As required, assist with veterinary runs, this may include driving the Cats Protection vehicle off‑site
- Work with volunteers to coach and guide them on cat care duties
- Support with the scheduling and preparation of rehoming information, viewings and adoption of cats in care
Qualifications
- A full, manual driving licence is essential as some driving of centre vans is required
- An excellent communicator with strong empathy
- Excellent customer service skills and experience of dealing with members of the public
- Experience of animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet welfare needs of cats
- Resilient with the ability to cope with potentially distressing and emotional situations
- A positive attitude and good at working as part of a team
- An understanding of health and safety and comfortable with manual handling tasks
What we can offer you
- Range of health benefits
- 26 days\' annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, you can learn about here
How to apply
Application closing date: 15 October 2025
Interview date: 23 and 24 October 2025
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include an anonymised application form and an in‑person interview at the centre. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Rehoming and Welfare Assistant in City of London employer: Bascats
Cats Protection is an exceptional employer, offering a supportive work culture that prioritises the welfare of both its staff and the cats in its care. Located in Mitcham, South London, employees benefit from a range of health perks, generous annual leave, and opportunities for personal growth within a passionate team dedicated to animal welfare. With a focus on community engagement and volunteer collaboration, this role provides a meaningful way to make a difference in the lives of cats and their future families.
StudySmarter Expert Advice🤫
We think this is how you could land Rehoming and Welfare Assistant in City of London
✨Tip Number 1
Get to know the Cats Protection team and their mission! Research their values and recent initiatives. This will help you connect with them during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with the public and working with volunteers, being able to express yourself clearly and empathetically is key. Role-play common scenarios with friends or family to build confidence.
✨Tip Number 3
Show off your animal welfare experience! Be ready to share specific examples of how you've cared for animals in the past. Whether it's feeding, cleaning, or handling, having real-life stories will make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the team. Don’t forget to follow up if you haven’t heard back after a week or two!
We think you need these skills to ace Rehoming and Welfare Assistant in City of London
Some tips for your application 🫡
Show Your Passion for Animal Welfare:When writing your application, let us know why you care about cats and animal welfare. Share any relevant experiences you've had, whether it's volunteering or caring for pets, to show that you're the right fit for our team.
Tailor Your Application:Make sure to customise your application to highlight how your skills match the job description. We want to see how your experience in customer service and animal care aligns with what we're looking for in a Rehoming and Welfare Assistant.
Be Professional Yet Friendly:Remember, we’re looking for someone who can present a professional image while being approachable. Use a friendly tone in your application, but keep it polished and respectful to reflect the values of Cats Protection.
Apply Through Our Website:To make sure your application gets to us smoothly, apply directly through our website. It’s the best way to ensure we receive all your details correctly and can get back to you as soon as possible!
How to prepare for a job interview at Bascats
✨Know Your Cats
Before the interview, brush up on your knowledge of cat care and welfare. Familiarise yourself with common medical and behavioural issues that cats face, as well as how to handle them. This will show your passion for animal welfare and your readiness to take on the responsibilities of the role.
✨Showcase Your Empathy
As a Rehoming and Welfare Assistant, empathy is key. Prepare examples from your past experiences where you've demonstrated strong communication skills and compassion, especially in challenging situations. This will help you connect with the interviewers and highlight your suitability for the role.
✨Be Ready for Practical Questions
Expect questions about specific scenarios you might encounter while working with cats. Think about how you would handle cleaning tasks, feeding schedules, or dealing with distressed animals. Practising these responses can help you feel more confident during the interview.
✨Demonstrate Team Spirit
This role involves working closely with volunteers and other team members. Be prepared to discuss your experience in teamwork and how you’ve successfully collaborated with others in the past. Highlighting your ability to coach and guide will show that you're a great fit for their team-oriented environment.
