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- Tasks: Lead and support a passionate team of volunteers to improve the lives of cats.
- Company: Join the UK's largest cat welfare charity, making a real difference.
- Benefits: Enjoy health benefits, 26 days annual leave, and financial wellness support.
- Why this job: Be part of a mission-driven team that cares for thousands of cats each year.
- Qualifications: Experience in team leadership and volunteer management is essential.
- Other info: Flexible hybrid working with opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Community Operations Volunteer Team Manager role at Cats Protection.
Location: Hybrid in Truro, Cornwall with regular travel across the region
Work pattern: 35 hours per week to include occasional weekends and evenings once or twice a month
Salary: Up to £30,809.83 per year
Contract: Permanent
This role requires an enhanced DBS check (including the Children's Barred List).
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats?
Responsibilities:
- Lead high‑quality volunteer management across a defined geographical area, ensuring that volunteer‑led activities are delivered effectively, safely, and in line with organisational policies and best practice.
- Responsible for the full volunteer lifecycle, including the recruitment, induction, training, and ongoing support of a diverse volunteer team.
- Play a vital part in enabling the successful delivery of Cats Protection’s work across centres, branches, regional hubs, and specific projects.
About the Community Operations team:
The community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats. Our centres and branches care for thousands of cats each year until they are able to find a loving new home. The team consists of a Regional Community Operations Manager, Branch Development Manager and Community Operations Volunteer Team Manager plus the wider volunteering teams.
What we’re looking for:
- Experience of team leading/supervising employees and volunteers.
- Good understanding of volunteer management.
- Demonstrates empathy and understanding when addressing emotive issues.
- Ability to multi‑task and work on own initiative, accurately and under pressure.
- Valid UK driving licence and access to own vehicle.
What we can offer:
- Range of health benefits.
- 26 days’ annual leave plus bank holidays, increasing with length of service.
- Salary Finance, which empowers you to take control of your financial wellbeing.
- And much more, which you can learn about here.
How to apply:
Application closing date: 25 January 2026
Interview date: 05 February 2026
Please note, we do not accept applications or speculative CVs from agencies. Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
Recruitment journey:
- Anonymised application form.
- In‑person interview at Cornwall Cat Centre.
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Community Operations Volunteer Team Manager in Cornwall employer: Bascats
Contact Detail:
Bascats Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Operations Volunteer Team Manager in Cornwall
✨Tip Number 1
Get to know the organisation! Research Cats Protection and their mission. Understanding their values will help you connect with the interviewers and show that you're genuinely passionate about making life better for cats.
✨Tip Number 2
Network like a pro! Reach out to current or former volunteers at Cats Protection on LinkedIn. They can provide insider tips and might even put in a good word for you, which could give you an edge in the selection process.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've led teams or managed volunteers. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Community Operations Volunteer Team Manager in Cornwall
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for cats and community shine through! We want to see your enthusiasm for making a difference in the lives of both cats and their humans.
Tailor Your Experience: Make sure to highlight any relevant experience you have in volunteer management or team leading. We’re looking for how your skills can help us support our amazing volunteers, so be specific!
Be Yourself: Don’t be afraid to show your personality in your application. We value authenticity, and we want to get to know the real you. Share your story and what drives you to apply for this role.
Apply Early: Remember, applications may close before the deadline, so don’t wait until the last minute! Head over to our website and submit your application as soon as you can to avoid disappointment.
How to prepare for a job interview at Bascats
✨Know Your Cats!
Familiarise yourself with Cats Protection's mission and values. Understand their approach to cat welfare and how they support volunteers. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of your experience in leading teams, especially in volunteer management. Think about specific situations where you successfully motivated or supported volunteers, as this is crucial for the Community Operations Volunteer Team Manager role.
✨Demonstrate Empathy
Since the role involves addressing emotive issues, be ready to discuss how you've handled sensitive situations in the past. Share stories that highlight your ability to empathise and support others, particularly in challenging circumstances.
✨Plan for Practicalities
As the job requires travel across the region, ensure you have a valid UK driving licence and access to a vehicle. Mention your flexibility regarding working hours, including weekends and evenings, to show you're committed to the role.