NEPTS Patient Transport Driver-BH

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NEPTS Patient Transport Driver-BH, London

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Client:

Barts Health NHS Trust

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f07076559d9a

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Job overview

****Due to government threshold guidelines the trust is unable to provide sponsorship for this role****

*Previous applicants within the last 12 months need not apply

Advert for NEPTS Patient Transport Driver:

We are looking for motivated and experienced Ambulance Drivers to join the Non-Emergency Patient Transport Service (NEPTS) at Barts Health.

Our NEPTS is available for patients who cannot travel to or from our hospitals using any other method of transport because of their medical or mobility condition, or because their medical condition would otherwise worsen. All requests for patient transport are assessed on medical need. Transport is only provided for patients coming from their home addresses to North East London NHS Trust locations. Transport is also provided for patients going home from a North East London NHS Trust locations to a booked address stated by the ward or clinic anywhere in the mainland UK.

2 Years driving experience and full manual UK driving license required

Main duties of the job

The NEPTS Ambulance Driver performs a key role in providing a safe transport service for patients requiring transport to and from the Trust’s hospitals ensuring that all patients are transported in a timely manner in comfort and with minimal stress. The Ambulance Driver’s main duties includes transferring patients to and from their vehicle using a variety of equipment based on the patient’s mobility needs (including wheelchairs, carry chairs, stair climbers or stretchers) and ensuring that their vehicles are maintained in a clean and tidy manner, reporting immediately any defects or accidents. The Ambulance Drivers are also responsible for conducting dynamic risk assessments of patients and/or their environment before they are transported in non-emergency situations.

Working for our organisation

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

This post is permanent post.

Person specification

Qualifications

• Educated to GCSE English and Maths. Or educated to NVQ level 3
• Previous experience of working in a healthcare setting.
• Manual UK Driving License
• 2 years’ driving experience experience
• Clean driving licence – zero points or driving convictions
• Advanced driving qualifications
• First aid or similar experience

Experience

• Experience of working in a healthcare setting.
• Experience of dealing with the elderly/infirm individuals with health conditions or mobilities issues
• Experience in Patient Transport Service or similar.
• Understanding importance of following procedures in role.
• Understanding of data confidentiality.
• Experience in reporting incidents and near misses
• Ability to recognise when to share pertinent information.

Skills

• Able to use own initiative.
• Responds positively to changing workloads.
• Ability to recognise and respond to risk.
• Good interpersonal skills.
• Ability to work as a part of a wider team.
• Ability to communicate clearly
• Decisive problem-solving ability
• Ability to plan economical routes.
• Ability to map-read and/or use satellite navigation
• Able to work under pressure
• Work within team framework

Knowledge

• Understanding of diversity and inclusion
• Understanding of Trust Values and expected behaviors.
• Ability to prioritize workload, work under pressure and deliver results.
• Adaptability, flexibility and ability to copy with uncertainty and change
• Adaptability and flexibility in changing environments
• Professional, calm and reassuring manner
• Ability to apply “customer care” skills.
• Willingness to undertake training and continuous learning
• Work towards improving quality of service
• Work to deliver agreed objectives

Personality

• Good interpersonal skills
• Able to work on own initiative
• Dependable
• Able to work under pressure
• Be sympathetic to the needs of patients
• Able to work within team framework
• Honest/trustworthy – Selfdisciplined – Flexibility – Adaptability (resourceful) – Approachable – Fair/courteous – Empathetic – Tactful/discreet

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