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- Tasks: Provide essential admin support in a busy maternity department and ensure smooth patient experiences.
- Company: Join Barts Health NHS Trust, a leading healthcare provider with a focus on patient care.
- Benefits: Enjoy a supportive workplace culture, training opportunities, and the chance to make a difference.
- Why this job: Be part of a dynamic team that values your contributions and supports your growth.
- Qualifications: Strong communication skills and a positive attitude; previous admin experience is a plus.
- Other info: Flexible roles available with opportunities for career advancement in the NHS.
The predicted salary is between 24000 - 36000 £ per year.
Overview
The post holder will rotate between maternity departments to fulfil shift patterns, cross-cover, and fill gaps as required. At reception level, the post holder will ensure patients are appropriately admitted and discharged on CRS, make appropriate appointments, and ensure patient demographics are accurate and up to date. Responsibility includes ensuring all phone calls are answered and activities kept up to date.
Main duties
- Provide administrative and clerical support to all areas of the maternity department.
- Deliver and coordinate an effective administrative and reception service to Maternity Department.
- Support development of Roles & Responsibilities with ward clerks and receptionists within Maternity service.
- Be flexible and able to cross cover in patient areas.
- Participate in training as appropriate to this post, with support from line manager.
- Provide cross-cover administration support within the maternity teams.
- Carry out duties consistent with the post as required by the line manager.
- Assist clinical staff to ensure smooth running of the antenatal clinic environment, reporting issues impacting administrative service delivery in a timely manner to the antenatal team leader.
- Answer the telephone according to trust policy and take messages as required.
- Inform appropriate staff of potential security risks and report actual security incidents.
- Comply with trust policies and procedures, particularly those associated with overseas visitors and private patients.
- Train new members of staff where appropriate.
About the role and organization
There are various opportunities for experienced Administrators to work within the Maternity team at Barts Health NHS Trust. This position is based within the Women’s and Children’s Division at Newham University Hospital, a busy and dynamic service focused on patient-centered care. The successful candidate will require excellent communication and organizational skills and a positive can-do attitude, preferably with previous administrative experience. NHS experience in a similar setting and familiarity with Trust systems such as Cerner Millennium (CRS) are desirable.
About the trust
Barts Health is one of the largest NHS trusts in the country and a leading healthcare provider. The group is committed to continuous improvement, excellent patient safety, and a supportive, inclusive workplace culture with WeCare values.
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Maternity Ward Clerk employer: Barts Health NHS Trust
Contact Detail:
Barts Health NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maternity Ward Clerk
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Barts Health NHS Trust on LinkedIn. A friendly chat can give us insider info about the maternity department and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles in healthcare. We can role-play with a friend or use online resources to get comfortable with the types of scenarios you might face.
✨Tip Number 3
Show off your organisational skills during the interview! Bring a portfolio that highlights your previous experience, especially any relevant admin work. This will help us demonstrate how we can keep things running smoothly in the maternity ward.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression and shows our enthusiasm for the role. Plus, it’s a great way to reiterate why we’re the perfect fit for the team.
We think you need these skills to ace Maternity Ward Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, especially in healthcare settings. We want to see how your skills align with the responsibilities of a Maternity Ward Clerk.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working in maternity services and how your previous experience makes you a great fit for our team.
Show Off Your Communication Skills: Since this role involves a lot of interaction with patients and staff, make sure to showcase your excellent communication skills in your application. We love candidates who can convey information clearly and effectively!
Apply Through Our Website: To ensure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Barts Health NHS Trust
✨Know Your Stuff
Familiarise yourself with the specific duties of a Maternity Ward Clerk. Understand the importance of accurate patient admissions and discharges, and be ready to discuss how you would handle these tasks efficiently.
✨Show Off Your Communication Skills
Since this role involves answering phone calls and liaising with clinical staff, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in busy environments.
✨Flexibility is Key
Be prepared to discuss your ability to adapt to different departments and cover shifts as needed. Share experiences where you've successfully managed multiple responsibilities or adapted to changing situations.
✨Emphasise Teamwork
Highlight your experience working in teams, especially in healthcare settings. Discuss how you can support colleagues and contribute to a positive workplace culture, aligning with the trust's WeCare values.
