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- Tasks: Manage customer billing, supplier relationships, and assist with digital platform testing.
- Company: Join a leading global energy management company making a difference in the industry.
- Benefits: Enjoy 25 days holiday, healthcare, a pension scheme, and an employee share scheme.
- Why this job: Gain valuable experience in energy operations while working in a flexible, supportive environment.
- Qualifications: Experience in energy supply, customer journey design, and strong communication skills required.
- Other info: This is a 6-month contract with hybrid working options in Bedford.
The predicted salary is between 27000 - 37800 £ per year.
We are currently recruiting for an Energy Operations Advisor based in Bedford for one of our clients on a 6-month contract basis. Our client is a leading global energy management company.
Responsibilities of the Energy Operations Advisor:
- Ensure timely and accurate bills for our customers.
- Establish relationships with key suppliers.
- Respond to queries and raise service desk tickets where needed.
- Work with partners around settlement validations and exceptions of meter readings.
- Provide input into the development of communications for events in the customer journey.
- Refine requirements, manage backlog, and provide input on User Acceptance Testing and running platform.
- Assist finance in validating industry invoices.
Requirements for a successful Energy Operations Advisor:
- Experience working within an Energy Supply Company.
- Experience designing customer journeys for a multi-channel digital platform.
- Flexible with excellent multitasking skills.
- Keen to learn.
- Good communication skills.
- Understanding of meter reading and billing.
What our Client offers:
- 25 days holiday.
- Employee share scheme.
- Healthcare.
- Company pension.
- Company employee care scheme.
Summary of the Energy Operations Advisor role:
- Salary: £27,000 per annum
- Location: Bedford, Hybrid - 2 days in the office
- Type of Contract: 6 Month Fixed Term Contract, Full-time
- Hours: Monday – Friday 9:00am – 5:30pm (flexible)
Energy Operations Advisor employer: BarTron, Inc.
Contact Detail:
BarTron, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Energy Operations Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in energy management and billing systems. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the energy sector, especially those who have experience in energy supply companies. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've designed customer journeys or handled service desk queries in previous roles. Real-life scenarios can showcase your problem-solving skills effectively.
✨Tip Number 4
Research the company’s values and recent projects. Tailoring your conversation to align with their mission can make a strong impression during any discussions or interviews.
We think you need these skills to ace Energy Operations Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in energy supply and customer journey design. Use specific examples that demonstrate your multitasking abilities and communication skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Energy Operations Advisor role. Mention how your background aligns with the responsibilities listed, such as managing billing processes and working with suppliers.
Highlight Relevant Skills: Emphasise your understanding of meter reading and billing processes. Include any experience you have with digital platforms and User Acceptance Testing, as these are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at BarTron, Inc.
✨Know Your Energy Basics
Brush up on your knowledge of energy supply and billing processes. Understanding how meter readings work and the importance of accurate billing will show your potential employer that you're serious about the role.
✨Demonstrate Your Multitasking Skills
Prepare examples from your past experiences where you successfully managed multiple tasks at once. This will highlight your ability to handle the diverse responsibilities of the Energy Operations Advisor position.
✨Showcase Your Communication Skills
Be ready to discuss how you've effectively communicated with customers and suppliers in previous roles. Good communication is key in this position, so provide specific examples that demonstrate your skills.
✨Familiarise Yourself with User Acceptance Testing
Since the role involves providing input on User Acceptance Testing, it’s beneficial to understand what this entails. Be prepared to discuss any relevant experience you have in testing or refining digital platforms.
