At a Glance
- Tasks: Manage customer accounts, process enquiries, and support the sales team.
- Company: Join a leading packaging company with a focus on teamwork.
- Benefits: Competitive salary, pension scheme, and a supportive work environment.
- Other info: Monday to Friday hours with immediate start available.
- Why this job: Be the go-to person for customers and help grow their accounts.
- Qualifications: Experience in the packaging industry and strong customer service skills.
The predicted salary is between 34200 - 41800 £ per year.
Manage existing customer accounts, process enquiries and quotations, follow up opportunities and provide day-to-day support to customers, working alongside our external sales team.
Competitive salary dependent on experience
About the role
Working alongside the external sales team, the Internal Account Manager will manage existing customer accounts, process enquiries and quotations, follow up opportunities, develop lower-spend accounts and provide day-to-day support to customers.
The person should already understand things such as corrugated board grades, box styles, dimensions, bespoke packaging, minimum quantities, lead times and general packaging products.
Experience within a packaging manufacturer, merchant or distributor would be particularly relevant.
Key responsibilities
- Manage and develop existing customer accounts, acting as their main day-to-day point of contact.
- Process incoming enquiries and prepare accurate quotations in a timely manner.
- Follow up on quotes and outstanding opportunities to secure orders.
- Identify and develop lower-spend accounts to grow their value over time.
- Provide day-to-day support to customers, handling queries, orders and any issues that arise.
- Work closely with the external sales team, production and operations to deliver a seamless service.
- Identify additional sales opportunities within existing accounts through a commercially aware approach.
- Key requirements
- Packaging industry experience – essential.
- Experience managing B2B customer accounts.
- Confident preparing quotations and following up enquiries.
- Strong telephone and customer-service skills.
- Commercially aware and comfortable identifying additional sales opportunities.
- Good attention to detail when dealing with specifications, dimensions and pricing.
- Comfortable working with external salespeople, production and operations.
- Experience with corrugated packaging would be a major advantage.
Package
- Competitive salary dependent on experience
- Company pension
- Hours of work: Monday to Friday, 08:30 – 17:00 with one hour for lunch
- Immediate start available for the right candidate
- #J-18808-Ljbffr
Internal Account Manager – Packaging in Letchworth employer: Barton Jones Packaging LTD
Barton Jones Packaging is an excellent employer, offering a supportive and family-oriented work culture in Letchworth Garden City. With a focus on employee growth and continuous improvement, we provide opportunities for skill development while ensuring a safe and efficient working environment. Our competitive benefits package, including generous holiday allowances and a pension scheme, makes us an attractive choice for those seeking meaningful employment in the packaging industry.
Contact Details:
Barton Jones Packaging LTD Recruitment Team
