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- Tasks: Support the Arborist Sales team with admin tasks and customer interactions.
- Company: Join a family-run business with over 118 years of experience in tree care.
- Benefits: Competitive salary, health support, training, and employee perks.
- Why this job: Be part of a supportive team making a real difference in tree care.
- Qualifications: Strong organisational skills and customer service experience required.
- Other info: Dynamic office environment with opportunities for professional growth.
The predicted salary is between 28000 - 28000 £ per year.
Bartlett Tree Experts has over 118 years of experience in managing trees and growing people. We are an international tree and shrub care business with over 125 offices in the United States, Canada, Great Britain, and Ireland. Built on family values and the pursuit of scientific tree care, we are proud of the quality of our work, our level of service, our safety record and, most of all, our people. We have some amazing people in our business. At every level, our people are empowered to make a difference and as a result take pride in what they do.
We have an exciting opportunity for an experienced Operations Administrator / Administrative Assistant / Office Manager to support the Arborist Sales Representative and the crew based at our office near Cirencester. We are looking for an individual who understands the importance and value of a client and recognises the significance of team support.
Benefits
- A salary of circa £28000 dependent on skills and experience
- Established family run company – be part of a local office team with the support of the larger company
- Health and Wellbeing – we look out for your wellbeing by offering an Employee Assistance Programme for financial, health and wellbeing support and a Cycle to Work Scheme
- All required training and refresher training – we are fully committed to invest in the continued professional development for all our employees
- Employee Referral bonus
- Long Service Awards
- Discount scheme
- Company Pension
Key Duties
- Providing support to the Arborist Sales Representative with respect to email management, diary management and correspondence
- Making outgoing calls to new and existing customers
- Liaising with customers at all levels
- Dealing with various financial procedures – taking credit card payments, credit notes, reconciliation, entering data and aged debtors
- Updating social media
- Office management duties
The job role is very varied and would suit someone who is a team player, proactive and forward thinking. Applicants will need to be extremely organised, able to work independently, and have the ability to multi‑task. Excellent customer service skills are essential. Applicants must have proven knowledge of Microsoft Teams, Outlook, Word and Excel and the ability to work with our company’s in‑house computer systems (full training given).
Hours: Office based – 8:30 am to 5:00 pm, Monday to Friday.
Location: Cheltenham, Gloucestershire.
Job Type: Regular Full‑Time.
Operations Administrator / Office Manager in Cheltenham employer: Bartlett Tree Experts
Contact Detail:
Bartlett Tree Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator / Office Manager in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Operations Administrator role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research Bartlett Tree Experts and understand their values and culture. This way, you can show how you fit right in with their family-oriented approach and commitment to quality service.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions for administrative roles and highlight your organisational skills and customer service experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Bartlett team.
We think you need these skills to ace Operations Administrator / Office Manager in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Administrator role. Highlight your organisational skills, customer service experience, and any relevant software knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us at Bartlett Tree Experts and how your background makes you a perfect fit for the team.
Show Off Your Team Spirit: We love team players! In your application, share examples of how you've supported colleagues or contributed to a team project. This will show us you understand the importance of collaboration.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing skills and experiences right away!
How to prepare for a job interview at Bartlett Tree Experts
✨Know Your Stuff
Before the interview, make sure you understand Bartlett Tree Experts' values and services. Familiarise yourself with their commitment to quality and safety in tree care. This will help you connect your skills and experiences to what they value most.
✨Showcase Your Organisational Skills
As an Operations Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight your experience with diary management and customer interactions to demonstrate your ability to support the team effectively.
✨Emphasise Teamwork
Bartlett values team support, so be ready to discuss how you've collaborated with others in previous roles. Share specific instances where your teamwork made a difference, especially in customer service or office management settings.
✨Be Ready for Practical Questions
Expect questions that assess your proficiency with Microsoft Teams, Outlook, Word, and Excel. Brush up on these tools and think of scenarios where you've used them to solve problems or improve processes. This will show you're prepared to hit the ground running.